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Lead Parking Attendant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.13
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Work Schedule

Flexible
Day Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Historic Davenport Hotel, Autograph Collection, is an esteemed and iconic hotel located in the heart of Spokane, Washington. Steeped in rich history, the hotel is renowned for its stunning architecture and luxurious amenities, drawing business travelers and tourists alike to experience its elegant atmosphere. As part of the Autograph Collection, a prestigious group within the Marriott International family, the Historic Davenport Hotel embodies a commitment to excellence and outstanding guest service. This historic property offers guests a unique blend of old-world charm and modern sophistication that reflects both the city’s heritage and its vibrant culture. The hotel’s reputation for providing an unmatched hospitality experience makes it a sought-after destination and a hallmark of luxury in the Pacific Northwest.

Joining the team at the Historic Davenport Hotel means engaging in more than just a job; it means becoming a valued member of a celebrated hospitality community that prioritizes professional growth and personal development. The hotel places strong emphasis on creating a supportive work environment where every team member's contribution is recognized and rewarded, fostering a culture of collaboration and respect. The position available is that of Lead Parking Attendant, a key role essential to maintaining the seamless operation of valet services and ensuring guests enjoy a first-class arrival and departure experience.

As a Lead Parking Attendant, you will have the critical responsibility of overseeing a team of valet attendants, guiding them to deliver exceptional service with efficiency and care. The role demands strong leadership and organizational skills, enabling the smooth coordination of parking operations including traffic flow management and vehicle organization. Customer interaction is at the heart of this position; greeting guests warmly, assisting with their parking needs, and addressing any concerns promptly and professionally are paramount for delivering memorable guest experiences. Additionally, this role involves training and mentoring valet staff on service standards, safety protocols, and proper vehicle handling techniques, ensuring that all operations adhere to the highest standards of safety and professionalism.

Offering a competitive wage of $18.13 per hour plus tips, the Historic Davenport Hotel invites dynamic, customer-focused candidates who thrive in fast-paced, guest-centric environments to join their esteemed team. By taking on this leadership position, you will contribute directly to the hotel's reputation for excellence while gaining invaluable experience in hospitality management. The hotel is part of the Davidson Hospitality Group, a highly respected management company known for its entrepreneurial approach and commitment to service quality. Joining this organization not only opens doors to current opportunities but also presents pathways for career advancement across its diverse portfolio of hotels, restaurants, and entertainment venues nationwide.

Job Requirements

  • High school diploma or equivalent
  • minimum of 2 years of experience in valet operations or related roles
  • exceptional customer service skills
  • strong leadership abilities
  • excellent organizational and time management skills
  • effective communication and interpersonal skills
  • knowledge of local parking regulations and driving laws
  • valid driver's license and a clean driving record

Job Qualifications

  • High school diploma or equivalent
  • college degree in hospitality or related field is a plus
  • minimum of 2 years of experience in valet operations or related roles
  • exceptional customer service skills with a friendly and outgoing personality
  • strong leadership abilities with the ability to motivate and inspire a team
  • excellent organizational and time management skills
  • effective communication and interpersonal skills
  • knowledge of local parking regulations and driving laws
  • valid driver's license and a clean driving record

Job Duties

  • Lead a team of valet attendants and ensure smooth operation of the valet department
  • provide excellent customer service, greeting guests and assisting with their parking needs
  • coordinate parking operations, including traffic flow and vehicle organization
  • train and mentor valet attendants on service standards, safety procedures, and driving techniques
  • maintain accurate records of vehicle inventory and parking transactions
  • collaborate with other departments to ensure seamless guest experiences
  • handle guest concerns and resolve any issues in a professional and timely manner
  • implement and enforce safety protocols and procedures to maintain a secure work environment

Job Criteria

Experience

Mid Level (3-7 years)


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