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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.25 - $24.50
Work Schedule
Flexible
Benefits
competitive daily rate
Health Insurance
Dental Insurance
Vision Insurance
401(k) with match
Room and board
uniforms
Training
Job Description
American Cruise Lines is the largest cruise line operating within the United States, specializing in offering unique and immersive travel experiences along America’s rivers. Their diverse fleet includes contemporary riverboats and classic paddlewheel steamboats, providing guests with a range of river cruising itineraries that highlight scenic landscapes and culturally significant destinations throughout the nation. Known for delivering exceptional service and luxurious comfort, American Cruise Lines prides itself on its commitment to quality, patriotism, and merit, which shapes the company culture and continuously drives the team to deliver memorable journeys that Share America’s Story on the Finest American Ships.
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Job Requirements
- Associate’s degree in culinary arts or related field preferred
- minimum 4 years’ experience in full-service kitchen environments
- prior line cook experience with multiple meal services
- strong communication and organizational skills
- availability to work flexible long shifts
- successful completion of pre-employment drug test
- valid Transportation Worker Identification Credential (TWIC)
- ability to lead and manage team members
- physical ability to handle long hours, lifting, standing, and working in a moving ship environment
Job Qualifications
- Preferred associate’s degree in culinary arts or hotel and restaurant management
- minimum 4 years’ experience at a full-service restaurant, hotel, resort, or cruise ship
- must have line experience with breakfast, lunch, dinner, and buffets
- strong organizational skills
- excellent verbal and written communication skills in English
- available to travel and work a flexible schedule including long days
- US Coast Guard regulated pre-employment drug test
- ability to manage a team of three galley stewards
- Transportation Worker Identification Credential (TWIC)
- ability to perform the essential functions of the job with or without accommodation
Job Duties
- Commitment to controlling inventory and minimizing food waste by utilizing standardized recipes
- ensures all special requests and allergies are acknowledged, prepared, and served accordingly
- adheres to strict food safety and sanitation policies within the galley
- provides gracious hospitality to guests and crew while being safe, courteous, professional, and efficient
- adheres to all American Cruise Lines’ Chefs Manual standards and procedures
- anticipates the needs of both guests and crew
- assists in the production and service of all crew meals
- responsible for food safety, galley cleanliness, daily galley audits and logs including temperature logs
- responds quickly to guest requests and ensures follow through of service delivery
- assists with breakfast, lunch, cocktail hour, and dinner preparation as well as special onboard events
- works closely with Executive Chef and Sous Chef to ensure food quality and presentation
- assists the Sous Chef with galley steward timecards
- follows approved menus, recipes, and sanitation standards
- coordinates timely ordering and receipt of food and hotel supplies
- assists in proper storage of deliveries
- completes FDA logs
- creates positive crew experiences and maintains a healthy work environment
- supervises and assists galley stewards with daily tasks such as trash removal, ware washing, cleaning, and floor maintenance
- maintains communication with coworkers during all meal services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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