Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
critical illness insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
Flexible spending account
Job Description
Crothall Healthcare is a leading provider of specialized support services exclusively for the healthcare industry, operating as a sector of Compass One Healthcare. With a focus on Environmental Services (EVS), Crothall serves nearly 1,300 healthcare accounts, many of which are recognized among the top hospitals and health systems in the United States according to U.S. News & World Report. The company prides itself on delivering innovative, high-quality, and responsive services to enhance healthcare environments. With a workforce of almost 30,000 team members, Crothall is committed to creating a culture filled with purpose and opportunity, empowering employees to transform healthcare experiences.... Show More
Job Requirements
- 3 years of experience required
- ability to work a full-time schedule monday to friday with variable hours
- must be able to work every other weekend
- must be able to perform essential job functions satisfactorily with or without reasonable accommodation
- ability to maintain security of keys and equipment
- available to work onsite at 530 S. Jackson Street, Louisville, KY
- ability to respond professionally to guest complaints
- must be willing to participate in staff training and supervision
- commitment to maintaining high cleanliness standards
Job Qualifications
- high school diploma or equivalent
- minimum 3 years of housekeeping experience
- proven supervisory or lead experience in a cleaning or environmental services role
- strong communication and interpersonal skills
- ability to train and motivate staff
- knowledge of healthcare cleaning standards and protocols
- ability to handle guest complaints professionally
- proficiency in documenting attendance and work assignments
- capability to operate and check cleaning equipment
Job Duties
- provides quality service to customers by providing one-on-one attention to detail
- ensures assigned staff have reported to work and clocked in properly
- documents late or absent employees
- resolves internal and external guest complaints to ensure guest satisfaction
- documents call offs and replaces for any shift
- coordinates assigned staff breaks
- prepares and distributes assignment sheets to staff and reviews priorities
- communicates additions or changes to assignment sheets throughout the shift
- assigns designated keys, radios and beepers to assigned staff
- maintains records and ensures security of keys
- checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems
- instructs designated personnel to correct deficiencies
- inspects areas to confirm cleaning standards have been met
- assists staff to ensure highest standards of cleanliness and service
- conducts staff training as assigned
- contributes to the team and exhibits professionalism
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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