Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive salary
bonus program
Medical insurance
Dental Insurance
Vision Insurance
401K contribution
Generous vacation time
Paid Time Off
Dining Discounts
Complimentary Meals
Anniversary Recognition Program
Paid training
Referral program
Job Description
Prime Hospitality Group, established in 2017, has swiftly become a leading force in the hospitality industry, primarily known for its rapid growth from operating five Ruth's Chris Steak House restaurants to becoming the largest franchise group of this globally renowned brand with twelve locations. The company has expanded beyond fine dining, branching into various food and beverage concepts as well as hotel hospitality services. This growth marks Prime Hospitality Group's commitment to delivering exceptional service and memorable experiences across diverse hospitality sectors. Recognized for their dedication to excellence and a passion for the industry, Prime Hospitality Group fosters a work environment that encourages team members to reach their full professional potential while upholding the company's core values of outstanding hospitality and service.
The Lead Host/Hostess position at Ruth's Chris Steak House, part of Prime Hospitality Group, provides an exciting opportunity for individuals passionate about fine dining and guest relations to elevate their hospitality careers. This role entails welcoming guests warmly, managing seating efficiently, and ensuring that every dining experience begins with a positive ambiance and ends with a warm farewell. As a lead, the position also involves supervising the host team, managing waitlists, maintaining menu presentation standards, and embodying professionalism and poise. The ideal candidate will thrive in a dynamic environment that values impeccable service, attention to detail, and team leadership.
Prime Hospitality Group offers a highly competitive compensation package for this role, including a competitive salary and bonus programs, alongside comprehensive benefits that support the health, well-being, and career growth of its employees. Employees working an average of at least 25 hours per week are eligible for these benefits, which include medical, dental, and vision insurance, a 401(k) retirement plan with company contributions, generous vacation time, and dining discounts at Ruth's Chris Steak House locations. Additional perks include complimentary family-style meals during shifts, paid time off for all hours worked, anniversary recognition programs, referral programs, and paid training, all designed to create a supportive and rewarding workplace environment. This role is ideal for those seeking a stable yet dynamic work setting where they can advance their careers while contributing to an esteemed hospitality group dedicated to superior guest experiences.
The Lead Host/Hostess position at Ruth's Chris Steak House, part of Prime Hospitality Group, provides an exciting opportunity for individuals passionate about fine dining and guest relations to elevate their hospitality careers. This role entails welcoming guests warmly, managing seating efficiently, and ensuring that every dining experience begins with a positive ambiance and ends with a warm farewell. As a lead, the position also involves supervising the host team, managing waitlists, maintaining menu presentation standards, and embodying professionalism and poise. The ideal candidate will thrive in a dynamic environment that values impeccable service, attention to detail, and team leadership.
Prime Hospitality Group offers a highly competitive compensation package for this role, including a competitive salary and bonus programs, alongside comprehensive benefits that support the health, well-being, and career growth of its employees. Employees working an average of at least 25 hours per week are eligible for these benefits, which include medical, dental, and vision insurance, a 401(k) retirement plan with company contributions, generous vacation time, and dining discounts at Ruth's Chris Steak House locations. Additional perks include complimentary family-style meals during shifts, paid time off for all hours worked, anniversary recognition programs, referral programs, and paid training, all designed to create a supportive and rewarding workplace environment. This role is ideal for those seeking a stable yet dynamic work setting where they can advance their careers while contributing to an esteemed hospitality group dedicated to superior guest experiences.
Job Requirements
- high school diploma or equivalent
- proven experience in customer service or hospitality
- excellent communication skills
- ability to lead a team effectively
- proficiency in managing waitlists and seating arrangements
- availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- high school diploma or equivalent
- prior experience as a host or in a customer service role preferred
- strong communication and interpersonal skills
- leadership experience or potential
- ability to work in a fast-paced environment
- knowledge of fine dining protocols advantageous
Job Duties
- greet and welcome guests upon arrival
- manage guest seating efficiently to minimize wait times
- maintain a clean and presentable menu
- manage waitlists and communicate wait times to guests
- lead and support the host team with professionalism and poise
- ensure smooth coordination between the front of house and kitchen staff
- handle guest inquiries and resolve any seating issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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