Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Night Shifts
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a prominent and industry-leading network of travel centers renowned for its extensive reach and commitment to serving drivers and travelers across North America. With more than 30,000 team members and over 750 retail and fueling locations spread across 44 states and six Canadian provinces, Pilot Company has established itself as a major player in the retail fuel and travel center industry. Founded in 1958 by Jim A. Haslam II and presently led by CEO Adam Wright, the company retains a strong foundation grounded in its founding values, a people-first culture, and a dedication to community involvement. The... Show More
Job Requirements
- high school diploma or equivalent
- prior cashier experience preferred
- ability to work 3rd shift
- availability to work flexible schedules
- strong interpersonal skills
- basic math skills
- ability to stand and walk for extended periods
- ability to handle multiple tasks effectively
- legal authorization to work in the country
Job Qualifications
- high school diploma or equivalent
- previous cashier experience preferred
- leadership experience a plus
- strong customer service skills
- ability to handle cash, credit, and debit transactions accurately
- knowledge of company policies and procedures
- ability to work effectively in a fast-paced environment
- good communication and conflict resolution skills
Job Duties
- lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- and communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- model behaviors that support the company’s common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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