Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.76 - $21.43
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers in North America, renowned for its extensive reach and commitment to excellence. Established in 1958 by Jim A. Haslam II, the company has grown to employ over 30,000 team members and operate more than 750 retail and fueling locations across 44 states in the U.S. and six provinces in Canada. Pilot Company is widely recognized not only for its expansive network but also for its core values rooted in a people-first culture and dedication to supporting communities and customers alike. The company’s energy and logistics division stands out as a top... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service
- Ability to work flexible hours including weekends and holidays
- Strong communication skills
- Ability to handle cash transactions accurately
- Customer service orientation
- Basic math skills
- Ability to work in a team environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in retail or customer service preferred
- Leadership or supervisory experience is a plus
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Basic math and computer skills
- Ability to work in a fast-paced environment
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- Complete end-of-shift reports and close out procedures
- Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
- Maintain an organized and clean work area
- Use suggested selling methods to promote and sell products
- Ensure quality service is delivered to every guest
- Handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- and communicate issues to management
- Determine break schedules and team member placement during shift
- Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- Model behaviors that support the companys common purpose
- ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
Job Location
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