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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.50
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling
Job Description
Oklahoma City Community College (OCCC) is a well-established educational institution dedicated to providing quality education and excellent student services. Among its diverse campus operations is a vibrant dining services department, which includes a coffee shop and café that cater to students, faculty, and visitors. The coffee shop offers high-quality coffee beverages and food in a welcoming and fast-paced environment, emphasizing customer satisfaction and efficient service. This department plays an important role in creating a positive daily experience on campus by delivering quality refreshments and fostering community interaction.
The position of Coffee Shop Supervisor at OCCC is a key ro... Show More
The position of Coffee Shop Supervisor at OCCC is a key ro... Show More
Job Requirements
- Minimum one year work experience as a barista, cashier, or in a similar role with team supervision experience
- Minimum one year work experience with cash handling, cash reconciliation, and daily sales reporting
- Knowledge of onboarding new employees
- Knowledge of coffee brewing techniques and beverage preparation
- Familiarity with operating cash registers or POS systems and handling cash transactions
- Knowledge of food safety regulations and standards
- Knowledge of food preparation and service techniques
- Familiarity with inventory management systems
- Familiarity with conflict resolution and team building
- Strong customer service skills
- Problem solving
- Conflict resolution
- Excellent organizational skills and attention to detail
- Ability to communicate effectively
- Ability to learn college processes and maintain compliance
- Ability to adjust to a rotating menu
- Detail oriented with quality control focus
- Ability to problem solve in guest facing role
- Ability to work in fast-paced environment and multitask
- Ability to resolve conflicts and be solution oriented
Job Qualifications
- Minimum one year work experience as a barista, cashier, or in a similar role with team supervision experience
- Knowledge of coffee brewing techniques and beverage preparation methods
- Familiarity with cash registers or POS systems and cash handling
- Understanding of food safety regulations and standards
- Strong customer service and conflict resolution skills
- Ability to communicate effectively with diverse individuals
- Experience in onboarding and training staff
Job Duties
- Oversee day-to-day coffee shop and café operations
- Ensure preparation of high-quality coffee beverages and food
- Assist in supervising baristas, cashiers, and student workers
- Manage inventory and stock levels
- Reconcile cash registers and perform daily sales reporting
- Maintain cleanliness and organization of the workspace
- Provide excellent customer service and resolve guest concerns
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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