Lead Deli Production Team Member

Pilot Company is a leading network of travel centers across North America, with over 30,000 team members and more than 750 retail and fueling locations spread throughout 44 states and six Canadian provinces. The company is renowned for its extensive energy and logistics division, supplying fuel with one of the largest tanker fleets, and supporting critical oil operations in busy basins. With a broad portfolio of brands, Pilot Company is a versatile organization that excels in supply chain management, retail operations, logistics and transportation, technology and innovation, construction, maintenance, human resources, finance, sales, and marketing. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company remains strongly rooted in its founding values, emphasizing a people-first culture and a steadfast commitment to giving back to the communities it serves. The company’s inclusive hiring process ensures equal opportunity employment for all qualified applicants, welcoming diverse backgrounds including military veterans.

The role offered is for an operational support position within the Deli management team at Pilot Company. This position is primarily responsible for supervising restaurant activities during non-peak hours and as needed throughout other shifts. The job includes maintaining Pilot Travel Center (PTC) restaurant operational standards, executing shift plans, following up on assigned tasks, and assisting the management team. It involves working in hourly positions to monitor food preparation, cash handling, register procedures, and ensure compliance with safety and hospitality standards. The role requires managing team members by providing direction, ensuring cleaning and maintenance processes are thoroughly followed, monitoring labor usage and break policies, and adhering to objectives set by the Deli General Manager. Additionally, the position supports training and cross-training of team members, enforces dress code standards, manages performance and discipline issues, and assures compliance with marketing, product availability, food safety, and cleanliness standards. Employees in this role are expected to maintain safe working conditions and uphold PTC hospitality and customer service standards throughout their shifts.

This is a great opportunity for individuals seeking to be part of a large, well-established company committed to employee development, community values, and operational excellence. The position offers competitive hourly pay starting between $12.50 and $18.23, reflecting the experience and skills of the candidate. The company values flexibility and supports its workforce with a range of benefits, allowing employees to balance work with personal and professional growth. This position is integral to maintaining the quality and service standards that Pilot Company is known for, ensuring a positive experience for guests, and supporting the team in delivering exceptional hospitality services. Overall, the job is suited for individuals who thrive in fast-paced environments, have a keen interest in operational management within a restaurant setting, and are committed to teamwork and quality service delivery.