Lead Customer Service Representative

Circle K is a global convenience store chain known for its commitment to providing customers with quality products and excellent service. With numerous locations across the United States and internationally, Circle K prides itself on delivering a fast, friendly, and convenient shopping experience. The company invests in its employees by offering opportunities for advancement, comprehensive benefits, and a positive workplace culture. Located at 1593 N Sanborn Rd, Salinas, California, this particular store is part of the larger Circle K network. The team here is dedicated to maintaining high standards in store appearance, customer interaction, and overall service efficiency.

As a Lead Customer Service Representative at Circle K, you will play a crucial role in ensuring that every customer has a positive experience from the moment they enter the store. This full-time position offers a competitive hourly wage of $17.40 and requires flexible availability across days, evenings, overnights, and weekends. Working in a dynamic and fast-paced environment, you will engage in a variety of tasks that include greeting customers, operating the cash register, providing product recommendations, and assisting with food programs. The role also encompasses entry-level management responsibilities such as leading shifts and supervising employees to help the store run smoothly and efficiently.

The position offers a great opportunity for individuals seeking to grow their career in retail and customer service. Circle K provides paid comprehensive training, ensuring you are well-equipped to handle the challenges of the job. You will be part of a motivated and fun team that values teamwork, communication, and quick thinking. With a focus on employee development, Circle K supports career advancement through fast track opportunities and tuition reimbursement. Moreover, employees benefit from flexible schedules, weekly pay, and a robust benefits package including medical, vision, dental, life insurance, short and long-term disability, 401K with company match, and flexible spending accounts.

Working as a Lead Customer Service Representative at Circle K means you're on the frontline of customer engagement, maintaining store standards, and fostering a welcoming atmosphere. Stability is assured through employment with a large, well-established company that values diversity and inclusiveness as evidenced by its compliance with ADA and equal opportunity policies. Physical requirements are typical for retail: standing or walking for extended periods, lifting up to 30 pounds regularly, and occasional heavier lifting. If you enjoy working in an energetic environment, are motivated to advance your career, and have a knack for problem-solving and leadership, this role is designed for you.