Lead Cook

Hyatt Vacation Ownership is a respected leader in the hospitality industry, offering exceptional vacation experiences through their innovative vacation ownership programs. As part of the global Hyatt family, this establishment is dedicated to delivering superior service, quality accommodations, and memorable stays to guests across various locations. Hyatt Vacation Ownership focuses on both customer satisfaction and employee development, fostering a diverse and inclusive workplace where teamwork and excellence are paramount. With a commitment to sustainability and community engagement, Hyatt emphasizes employee growth and maintaining high standards in all operational aspects. This company is recognized for its dynamic work environment and opportunities for career advancement within the hospitality sector.

The role of a Cook at Hyatt Vacation Ownership is integral to maintaining the high culinary standards guests expect. This position offers an hourly wage of $25.95 and involves preparing special meals and substitute items tailored to guest needs and menu requirements. The cook is responsible for regulating the temperature of ovens, broilers, grills, and roasters to ensure food is cooked to perfection. A key part of the role includes handling food storage properly by pulling items from freezer storage to thaw, ensuring they are ready for preparation. Attention to detail is crucial as the cook must guarantee proper portion sizes, appealing food arrangement, and attractive garnishing. Maintaining accurate food logs and monitoring food quality and quantity are essential responsibilities that support kitchen efficiency and minimize waste.

In this position, the cook will communicate effectively with other kitchen staff and management, especially during busy periods, to request assistance and coordinate operations smoothly. The cook also informs the chef about excess food items that could be utilized in daily specials, enhancing both menu variety and the use of ingredients. Communication extends to the food and beverage service staff, where the cook informs them about items that are no longer available ('86'ed') and highlights available specials to improve guest service. Preparing and cooking food according to established recipes and quality standards is vital, including the preparation of cold foods. Beyond food preparation, the cook supports management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating kitchen employees, serving as a role model to uphold workplace standards and foster a positive team environment.

This role requires strict adherence to all company and safety policies, including reporting maintenance issues, accidents, or unsafe conditions promptly. The cook must complete safety training and certifications to ensure a secure working environment. Professionalism is maintained through clean appearance, confidentiality of proprietary information, and protection of company assets. Focused on customer service excellence, this position demands good communication skills, teamwork, and the physical ability to stand, walk, bend, and lift objects weighing up to 25 pounds. Flexibility in working hours, including evenings, weekends, and holidays, is required. Working at a location managed by a third-party company, the cook will be part of a diverse workforce committed to inclusivity and quality hospitality service standards.