Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Paid holidays
Double Time for Holidays Worked
instant access to 50% of earned but unpaid income with OnShift
PTO
medical benefits
Dental benefits
401k fully vested
Job Description
The Waters is a distinguished elder care community dedicated to creating a nurturing and supportive environment where all residents and team members can thrive. With a strong commitment to fostering a sense of community, The Waters embodies its mission 'To create a sense of community where everyone THRIVES.' This commitment extends not only to the residents but also to every individual who is part of the team. At The Waters, each team member is a vital reflection of the organization's values, emphasizing professionalism, compassion, and genuine care. The establishment is well-known for promoting a workplace culture that inspires, supports, and... Show More
Job Requirements
- Minimum of two years as a concierge or related position required
- compassion for and commitment to hospitality, service, and excellence in elderly care
- ability to create a fun, engaging and caring environment for residents
- ability to engage residents' family and friends and take time to visit with them
Job Qualifications
- Advanced education in hospitality or related field preferred but not required
- minimum of two years as a concierge or related position required
- leadership experience preferred but not required
- possess compassion for and commitment to hospitality, service, and excellence in elderly care
- ability to create a fun, engaging and caring environment for residents
- ability to engage residents' family and friends and take time to visit with them
Job Duties
- Oversee the operation of the concierge team
- serve as the face of the community and manage the hub for resident and guest activity planning
- model, lead, train and monitor the performance of the concierge team
- work with the business operations manager to track concierge team performance and customer service metrics
- create a fun, engaging and caring environment for residents
- engage residents' family and friends and take time to visit with them
Job Location
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