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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
growth opportunities
fun work environment
competitive compensation
health benefits
Dental benefits
vision benefits
401K Benefits
Life insurance
Job Description
LIVunLtd is a distinguished property management and hospitality company dedicated to delivering exemplary living experiences to residents through a seamless blend of luxury, convenience, and exceptional customer service. As a recognized leader in the industry, LIVunLtd prides itself on creating environments where residents feel valued, comfortable, and engaged. The company fosters a culture of professionalism, teamwork, and continuous growth, ensuring that each member of the team contributes to upholding the brand's reputation for excellence and integrity. LIVunLtd’s commitment to quality service and resident satisfaction has established it as a preferred choice in high-end residential property management.
The Lead Concierg... Show More
The Lead Concierg... Show More
Job Requirements
- Must have 1-3 years of concierge experience preferred
- In-depth knowledge of local businesses, entertainment venues and travel options
- Excellent communication skills
- Genuine desire to provide amazing customer service
- Legal right to work in the United States
Job Qualifications
- 1-3 years of concierge experience preferred
- In-depth knowledge of local businesses, entertainment venues, and travel options
- Excellent communication skills
- Strong customer service orientation
- Leadership and mentoring abilities
- Ability to work in a fast-paced environment
- Detail-oriented with excellent organizational skills
Job Duties
- Represent LIVunLtd's and the property's style and embrace the culture of service of the brand
- Mentor and develop other members of the Concierge team
- Greet all residents in a warm and professional manner, make them feel welcome, anticipate their needs
- Promote programs, outings and events, encouraging resident participation and assisting residents and/or their guests with registration
- Event planning for site specific locations
- Arrange premium tickets to in demand shows, sporting events and concerts
- Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements, including but not limited to events, excursions, transportation, dining etc.
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Develop relationships with local business owners and VIPs
- Training, scheduling, and staff management
- Answer phone calls, make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and strategize to find an adequate solution
- Maintain quality service by enforcing customer service standards
- analyzing and resolving customer service problems
- Be conducive in maintaining an orderly and clean work space at all times
- Adhere to all LIVunLtd policies and procedures, and productivity standards
- Perform other additional duties and responsibilities specific to the location and upon the request of your manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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