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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Standard Hours
Benefits
competitive compensation
Access to pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
HSA
FSA
LSA
accident insurance
Hospital Indemnity insurance
legal protection
Identity Theft Protection
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a renowned company specializing in providing vibrant and supportive living environments for seniors. With over 60 communities nationwide, RLC is a fast-growing, family-owned business dedicated to enhancing the lives of its residents through a resort-style atmosphere. Their mission goes beyond just offering senior living; it centers on creating a close-knit, servant-hearted community guided by core values of respect, honesty, kindness, compassion, and service excellence. At RLC, the focus is on achieving four essential goals that drive their success: happy employees, happy residents, full occupancy, and on-budget operations. These pillars ensure that each community not only... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- able to valet park vehicles safely
- ability to work Tuesday-Saturday 7:00am to 3:30pm
- high school diploma or equivalent (GED)
- strong problem-solving, organizational, and multitasking skills
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach and attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office
- ability to communicate effectively in English
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach and attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English
Job Duties
- Deliver an elevated first impression by greeting residents, families, and guests
- providing valet parking services
- offering excellent phone service
- anticipating needs to create a seamless, high-touch experience
- Enhance daily operations by coordinating transportation, maintaining accurate records, managing guest suite reservations, assisting with room service requests, supporting dining during peak times, event set-up, delivering responsible alcohol service
- Take an active leadership role by attending team meetings, collaborating to enhance resident experiences, supporting key community initiatives, managing office supply inventory, serving as a training partner for new concierges, providing leadership coverage when managers are unavailable
- Ensure resident safety by responding quickly to emergencies, monitoring call systems, coordinating with emergency services, guiding residents through emergency procedures and severe weather situations
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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