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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $22.06
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive pay
supportive work environment
Opportunity for leadership development
team-oriented culture
flexible scheduling
Job Description
Our community is dedicated to fostering an exceptional living environment where residents feel valued, welcomed, and supported. We pride ourselves on delivering outstanding customer service and creating a warm, engaging atmosphere. As a highly respected and professional establishment, we emphasize the importance of connection, service, and a polished experience for both residents and guests. We are currently seeking a highly capable Lead Concierge to join our team and play a pivotal role in maintaining these standards.\n\nThe Lead Concierge position is essential in setting the tone for exceptional resident and guest experiences while providing day-to-day leadership and support to the concierge... Show More
Job Requirements
- Prior concierge, hospitality, or customer service experience
- lead experience preferred
- strong communication and interpersonal skills
- professional presence with a calm, solution-oriented approach
- ability to multitask and remain organized in a fast-paced setting
- flexible availability including some evenings and weekends
Job Qualifications
- Prior concierge, hospitality, or customer service experience
- lead experience preferred
- strong communication and interpersonal skills
- professional presence with a calm, solution-oriented approach
- ability to multitask and remain organized in a fast-paced setting
- flexible availability including some evenings and weekends
Job Duties
- Serve as the primary point of contact at the front desk
- lead, coach, and support concierge team members
- ensure consistent, high-quality customer service standards
- greet residents and guests and assist with requests and inquiries
- coordinate communication, scheduling, and coverage for the concierge team
- support events, tours, and community activities as needed
- maintain a professional, welcoming lobby and front-desk environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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