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AMERICAS REHAB CAMPUSES LLC logo

Lead Client Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $15.50
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

America's Rehab Campus is a respected healthcare facility committed to providing comprehensive rehabilitation services for individuals recovering from substance use and mental health challenges. Known for its compassionate approach and evidence-based practices, America's Rehab Campus focuses on personalized care and holistic treatment methods that support patients on their journey to recovery and improved well-being. As a leading rehab center, the facility emphasizes a safe, supportive environment where both patients and staff thrive, grounded in principles of respect, confidentiality, and professional collaboration.

The Receptionist role at America's Rehab Campus is a critical position that supports the smooth operation of... Show More

Job Requirements

  • Knowledge of VOIP switchboard operations and paging systems
  • knowledge of all code procedures
  • knowledge of computers and business software
  • knowledge of basic business office clerical functions
  • skill in organizing and prioritizing workloads to meet deadlines
  • skill in telephone etiquette and paging procedures
  • effective oral and written communication skills
  • ability to communicate effectively with patients and co-workers
  • ability to adhere to safety policies and procedures
  • ability to use good judgement and maintain confidentiality of information
  • ability to work as a team player
  • ability to demonstrate tact, resourcefulness, patience and dedication
  • ability to accept direction and adhere to policies and procedures
  • ability to recognize the importance of adapting to various patient groups
  • ability to work in a fast-paced environment
  • ability to meet facility deadlines
  • ability to react calmly and effectively in emergency situations

Job Qualifications

  • High school diploma or equivalent
  • minimum two years of experience in a related field preferred
  • CPR/FA certification to be obtained within first 90 days
  • fingerprint clearance card to be obtained within first 90 days
  • Handle with Care certification to be obtained within first 90 days
  • successful clearance of pre-employment criminal, county, or state background check
  • successful clearance of pre-employment drug and alcohol testing
  • successful clearance of TB PPD testing upon hire and annual screening of TB symptoms
  • attending clinical oversight with BHP once every 2 weeks worked for a minimum of 2 sessions per month

Job Duties

  • Greet and assist all visitors
  • answer the switchboard calls
  • document incoming deliveries
  • process incoming and outgoing mail
  • provide clerical support as requested
  • prepare weekday deposits
  • prepare monthly statements for mailing
  • assist with various clerical duties and projects
  • maintain the Receptionist schedule and serve as backup
  • assist with new admissions paperwork during after-hours shifts if assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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