Job Overview
Compensation
Type:
Hourly
Rate:
Range $21.00 - $24.00
Benefits
top-tier medical plans
tuition support
Employee stock ownership plan
competitive hourly wage
Inclusive and supportive work environment
opportunities for career growth
Paid Time Off
Job Description
WinCo Foods is a prominent employee-owned grocery retailer with a growing presence, encompassing over 140 supermarkets across 10 states and employing more than 22,000 employee owners. As the second largest Employee-Owned company in the United States, WinCo Foods prides itself on its unique company culture where every employee has a stake in the success of the business through its Employee Stock Ownership Plan (ESOP). This gives rise to a team of over 500 millionaire employee-owners, making it not just a workplace but a community where employees are genuinely valued and invested in the company's growth and achievements. Known for offering... Show More
Job Requirements
- Must have a high school diploma or equivalent
- Must be at least 21 years old
- Must have food handlers certification as per state laws
- Ability to provide friendly, courteous service to customers and co-workers
- Ability to work any scheduled shifts including evenings, overnight, weekends and holidays
- Ability to perform duties in grocery clerk, cashier or freight stocker department
- Ability to use cleaning chemicals as per manufacturer guidelines
- Ability to handle food products following state and WinCo standards
- Ability to lift and maneuver objects up to 50 lbs frequently
- Ability to stand, walk, bend, stoop, twist and turn frequently
- Ability to perform duties with mental alertness and attention to safety
- Understanding of state and federal regulations if certification is needed
- Ability to perform all primary duties efficiently and accurately
Job Qualifications
- High school diploma or equivalent
- Experience communicating clearly and professionally using excellent verbal, written and interpersonal communication skills
- Experience providing leadership and maintaining composure while professionally addressing difficult individuals
- Knowledge of company practices, policies and procedures
- Demonstrated initiative and ability to perform multitasking
- Ability to conduct visual inspections and read reports, computer printouts and screens
- Basic math skills including adding, subtracting, multiplying and dividing
- Ability to perform duties efficiently and accurately with honesty and integrity
Job Duties
- Seek opportunities to welcome, engage, serve and thank customers
- Maintain and encourage an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
- Provide customer service by performing duties of a clerk in the designated department (grocery or freight)
- Perform a lead role in customer service including handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering questions
- Continuously monitor area activities including customer traffic flow and coverage of checkout lanes
- Maintain cleanliness and eye-appeal of work area, storage area, equipment and retail displays
- Ensure department/area of responsibility is kept clear of excess carts, baskets, garbage
- Monitor arrivals, breaks, lunches and departures of employees in area of responsibility
- Communicate regularly with immediate supervisor
- Assist immediate supervisor as needed or directed
- Provide direction and leadership to clerks, perform clerk responsibilities and assigned tasks
- Monitor cashier money handling procedures and assist with scan system procedures
- Fill department racks/shelves, displays, coolers
- Handle and use cleaning materials, equipment, perform cashiering duties
- Maintain awareness of customer and employee safety
- Stock and rotate merchandise as needed
- Perform other duties as assigned or needed
Job Location
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