Lead Cashier at Junglereef Elpaso

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $11.00 - $12.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Employee Discounts
flexible scheduling
Performance bonus
team events

Job Description

Jungle Reef Aquarium is a vibrant and family-friendly attraction located in El Paso, dedicated to providing unforgettable experiences to visitors of all ages. As a leading destination for marine life enthusiasts and families, Jungle Reef offers an immersive environment where guests can connect with aquatic creatures and learn about marine conservation. The aquarium prides itself on its engaging exhibits, interactive opportunities, and a staff committed to delivering exceptional customer service in a fun, educational atmosphere. This establishment is not only a place to witness the wonders of marine life but also a workplace that values teamwork, leadership, and guest satisfaction, encouraging employees to grow and contribute meaningfully to the visitor experience.

The Lead Cashier position at Jungle Reef Aquarium El Paso is a crucial role within the front-of-house team. As the face of the aquarium during busy hours, the Lead Cashier is responsible for managing cashier operations while also providing leadership to other front-end staff members. This role works closely with the Storefront Manager and assumes their duties on days off, ensuring smooth daily operations. Earning a starting pay of $12.00 per hour, with a performance-based pay review after 90 days, this position offers both financial growth and the opportunity to develop leadership skills in a dynamic environment. The Lead Cashier does more than just process transactions; they actively engage with guests, assist with inquiries, and help maintain a welcoming atmosphere that aligns with Jungle Reef's commitment to excellent customer experiences.

This role demands an energetic and personable individual who thrives in a fast-paced setting, enjoys interacting with people, and can handle the physical demands of being on their feet and moving throughout the facility. The Lead Cashier's responsibilities include supervising fellow cashiers, stepping in as the acting Storefront Manager when needed, and collaborating with management to continually improve the guest experience. Candidates must be available to work every other weekend, as well as nights and holidays, to accommodate the aquarium's hours and visitor flow. With emphasis placed on leadership, responsibility, and communication, this position is ideal for those looking to advance their career in a customer-oriented and engaging environment. Jungle Reef offers a unique working atmosphere where the joy of nature meets the excitement of retail and guest services, making this an ideal role for individuals passionate about marine life and stellar customer service.

Job Requirements

  • Must be able to work every other weekend
  • available to work nights and holidays
  • must be able to spend long hours on your feet, walking and interacting with guests

Job Qualifications

  • Previous cash-handling experience required
  • strong customer service and communication skills
  • comfortable taking initiative and leading a team
  • energetic, friendly, and easy to work with
  • reliable, responsible, and organized

Job Duties

  • Provide excellent customer service with a bubbly, upbeat attitude
  • handle all cashier duties with confidence and accuracy, including opening and closing registers
  • lead and support other front-end team members
  • step in as acting Storefront Manager when needed
  • walk the floor, assist guests, answer questions, and resolve concerns
  • maintain a clean, safe, and welcoming environment
  • work closely with management to improve day-to-day operations

Job Criteria

Experience

Mid Level (3-7 years)


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