Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Professional Development
Job Description
Ulta Beauty is a leading North American beauty retailer renowned for being the premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. Operating both through physical stores and an online platform, the company offers over 25,000 beauty products sourced from approximately 500 well-established and emerging brands. Ulta Beauty’s extensive offering spans all price points and categories, including its exclusive private label. Each store houses a full-service salon where customers can enjoy hair, skin, brow, and makeup services, making Ulta Beauty a comprehensive beauty experience provider. Known for its commitment to inclusivity and community values, Ulta... Show More
Job Requirements
- High school diploma preferred
- Minimum 2 years relevant work experience preferred
- Ability to delegate, multi-task, and solve problems
- Knowledge and passion for guest service and sales
- Experience addressing guest concerns professionally
- Proven sales achievement and training skills
- Proficient with POS and Apple devices
- Excellent communication skills
- Strong collaboration skills
- Ability to work independently and in a team
- Ability to build customer relationships
- Flexibility and adaptability under pressure
- Must be at least 18 years old
- Availability to work flexible schedule including days, evenings, weekends, and holidays
- Physical ability to perform continuous mobility, frequent bending, pulling, pushing, crouching, reaching, and lifting up to 25 lbs
- Compliance with company policies and dress code
Job Qualifications
- High school diploma preferred
- 2 years of relevant work experience or equivalent combination of education and experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and selling
- Experience handling guest concerns professionally
- Demonstrated experience in exceeding sales goals and training new hires
- Proficient with Point of Sale systems and Apple devices
- Excellent written and verbal communication skills
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure and adapt to changing situations
Job Duties
- Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
- Handle sales, refunds, and exchanges courteously
- Pair guests with associates for makeup applications, skincare analysis, and product demonstrations to drive sales and guest experience
- Book appointments and support execution of services and in-store events to deliver unrivaled guest experiences
- Take ownership over replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures
- Support leadership team with cashier chat ins/outs and associate exit inspections
- Assist in training new cashiers and cross-training other associates
- Engage and influence peers to achieve productivity and performance goals
- Ensure compliance with policies, procedures, and standards
- Complete select register open and close functions
- Maintain outstanding store standards and cleanliness
- Protect company assets and minimize loss through adherence to loss prevention policies
- Regularly participate in ongoing training and collaborate with managers and associates to grow the business
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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