Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Professional development opportunities
inclusive work environment

Job Description

Ulta Beauty, listed on NASDAQ under the ticker ULTA, is recognized as the largest beauty retailer in North America and a premier destination for cosmetics, fragrance, skincare, haircare products, and salon services. With a robust offering of over 25,000 products from approximately 500 well-known and emerging beauty brands, Ulta Beauty caters to a diverse range of beauty needs for customers across various price points. Besides its extensive product assortment, each Ulta Beauty store features a full-service salon providing hair, skin, brow, and makeup services that complement its retail offerings, creating a comprehensive beauty experience for its guests.

Ulta Bea... Show More

Job Requirements

  • Work a flexible schedule including days, evenings, weekends, and holidays
  • Must be 18 years of age or older
  • High school diploma preferred
  • Minimum two years of relevant work experience or equivalent
  • Proven ability to delegate, multi-task, and problem-solve
  • Strong guest service and sales competency
  • Proficiency with point of sale systems and Apple devices
  • Excellent communication skills
  • Ability to collaborate and build relationships
  • Ability to work independently and in teams
  • Flexibility and adaptability
  • Ability to lift or move up to 25 lbs
  • Continuous mobility and frequent bending, twisting, and reaching during shifts

Job Qualifications

  • High school diploma preferred
  • Two years of relevant work experience or equivalent combination of education and experience preferred
  • Proven ability to delegate, multi-task, and solve problems
  • Demonstrated passion and knowledge in guest service and selling
  • Experience in professionally addressing guest concerns
  • Proven track record in exceeding sales goals and training new hires
  • Proficiency with point of sale systems and Apple devices
  • Excellent written and verbal communication skills
  • Strong collaboration and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to build and maintain customer relationships
  • Ability to perform well under pressure and adapt to changes

Job Duties

  • Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink
  • Ensure that each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging guests, personalizing service, and recommending products and services
  • Courteously handle sales, refunds, and exchanges
  • Pair guests with associates for makeup applications, skincare analysis, and product demonstrations to drive sales and guest service experience
  • Book appointments and support execution of services and in-store events to deliver an unrivaled guest experience
  • Take ownership over replenishment, organization, and maintenance of cashwrap displays, supplies, and impulse fixtures
  • Maintain prompt, regular attendance
  • Contribute to an inclusive environment supporting teammates, peers, and guests
  • Support leadership by completing cashier chat ins and chat outs and associate exit inspections
  • Stay informed on industry trends, products, and services to better serve guests
  • Promote guest loyalty program benefits including credit and app usage
  • Assist in training new cashiers and cross-training associates
  • Lead and influence peers to achieve productivity and performance goals
  • Drive cashier accountability in delivering personalized Ulta Beauty brand experience and complying with systems prompts
  • Participate in ongoing brand and category education to enhance professional development
  • Collaborate with managers and associates to help grow the business
  • Ensure compliance with company policies, procedures, and standards
  • Adhere to dress code
  • Ensure completion and control of all transactions including returns and associate transactions
  • Complete select register open and close functions
  • Maintain store cleanliness and standards throughout
  • Protect company assets by adhering to safety, inventory control, and loss prevention procedures
  • Execute other operational tasks as directed

Job Location

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