Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $21.73
Benefits
Employee assistance program (EAP)
30% staff shopping discount
Medical insurance
Dental Insurance
Vision Insurance
Pre-tax spending accounts
Life insurance
Accidental death and dismemberment (AD&D) insurance
Disability Benefits
401(k) program participation
Paid time off (PTO) accrual
Paid holidays depending on schedule and tenure
Supplemental leave pay such as parental or bereavement leave
Store incentive program based on financial and operational goals
Paid time for volunteering at a 501(c)3 non-profit
Discounts on forms of public transportation
Adoption assistance
Birthday reimbursement for dinner out or market groceries (up to $40)
Job Description
New Seasons Market is a community-oriented grocery store that began its journey in 2000 as a neighborhood market. Its primary mission has always been to serve as a welcoming space where local communities can connect with the source of their food. Honoring the commitment to supporting regional farmers, ranchers, growers, and makers, New Seasons Market has grown into a beloved specialty grocer known for high-quality products and exceptional customer service. As part of Good Food Holdings, a collection of regional specialty grocers, New Seasons Market maintains its dedication to building community through good food, fostering relationships, and celebrating diversity in... Show More
Job Requirements
- Must complete and maintain any required alcohol selling, food and work safety trainings/certifications
- works a schedule informed by business needs including evenings, weekends and holidays
- demonstrates reliable and predictable attendance
- shifts tasks as priorities and circumstances change
- demonstrates solutions-oriented approach to problems
- represents company values and contributes to an inclusive workplace
- gives and receives feedback constructively
- conserves company resources
- adheres to work and food safety policies and regulatory requirements
- observes all company rules and policies
- understands and complies with specific department guidelines
- demonstrates sound judgment and decision-making
- consistently utilizes DEI lens in work
- able to frequently stand and walk, occasionally lift up to 50 pounds, and use various physical movements required by the job
Job Qualifications
- Previous customer service, food service, retail or grocery experience preferred
- demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
- knowledge of retail Front End Departments/Lead Cashier experience highly preferred
- previous supervisory experience preferred
- entry level to high level proficiency with MS Office
- working knowledge with POS, inventory or other retail specific software required
Job Duties
- Guides the work of department staff including prioritizing and assigning work, training staff, and ensuring quality standards are met and tasks are completed
- runs line chart ensuring that all department staff receive breaks and lunches
- adapts approach for different learning styles among staff
- supports daily department communication among staff including updated produce codes, changes to processes, and any other information pertaining to department operations
- operates self-checkout or Point of Sale (POS) unit, cashiers, and bags customer purchases
- performs carry-outs as needed
- may be assigned to train new staff on registers and self-checkout
- troubleshoots transaction and equipment issues on registers and self-checkout
- partners with management to maintain excellent department conditions including appearance, cleanliness, signage, staffing and service levels
- ensures consistent service levels in department and calls for back-up as needed
- ensures department follows cash handling and register, POS or self-checkout operations
- processes returns per policy and assists cashiers with complex returns
- maintains adequate supply of cash
- sells change as needed throughout the day
- maintains FE bank per department guidelines
- prepares daily bank deposits and cash/coin order with accuracy
- performs tasks associated with period end including safe audit and other money-handling tasks as assigned
- ensures department complies with alcohol sales regulations
- follows company procedures for processing invoices, transfers and credits
- assists with the maintenance of FE Resource Guide to ensure cashier accuracy
- maintains awareness of current ads, promotions, holidays and events
- uses handheld devices and other technology and may use tools like baler, hand truck, POS, industrial kitchen equipment, basic housekeeping/janitorial and standard office equipment
- lifts and moves items frequently as required for job
- performs other tasks and duties as assigned
Job Location
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