Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
flexible scheduling
Professional development opportunities
Job Description
Ulta Beauty is the largest beauty retailer in North America and stands as the premier destination for cosmetics, fragrances, skincare, haircare products, and salon services. With more than 25,000 products sourced from around 500 well-established and emerging beauty brands, Ulta Beauty offers an extensive range that caters to a wide spectrum of beauty enthusiasts. This includes an exclusive private label that further expands their diverse product line. Ulta Beauty emphasizes not only the products but also an exceptional customer service experience, operating full-service salons across all their locations with services in hair, skin, brow, and makeup. The company fosters an... Show More
Job Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
- The role of Lead Cashier cannot be held by a minor
- Any associate being hired or promoted into the role must be 18 years of age
- Continuous mobility throughout the store during shift, including twisting
- Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift
- Frequent lifting and/or moving up to 25 lbs. during shift
- Continuous coordination and manipulation of objects during shift
Job Qualifications
- High school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and a competency for selling
- Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
- Demonstrated experience in exceeding sales goals and training new hires
- Proficient with basic technology such as Point of Sale system and Apple devices
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
Job Duties
- Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
- Courteously handle sales, refunds, and exchanges
- Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
- Maintain prompt, regular attendance
Job Location
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