Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
flexible scheduling
Professional development opportunities
Job Description
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier beauty destination offering an extensive range of cosmetics, fragrance, skin care products, hair care products, and salon services. With a vast product assortment exceeding 25,000 items from approximately 500 well-known and emerging beauty brands, including Ulta Beauty's own private label, the company creates unmatched beauty experiences for its diverse customers. Ulta Beauty stores combine innovative retail with full-service salons that provide hair, skin, brow, and makeup services, creating a unique and vibrant atmosphere where guests can indulge in beauty and self-care.
At Ulta Beauty, t... Show More
At Ulta Beauty, t... Show More
Job Requirements
- Work a flexible schedule including days, evenings, weekends, and holidays
- Must be 18 years of age or older
- High school diploma preferred
- 2 years of relevant work experience or equivalent combination of education and work experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Experience addressing guest concerns promptly and professionally
- Proficient with Point of Sale systems and Apple devices
- Strong communication and interpersonal skills
- Ability to work independently and collaboratively
- Ability to handle physical demands such as frequent bending, lifting up to 25 lbs, and continuous mobility
- Adherence to company policies and dress code
- Commitment to regular attendance
Job Qualifications
- High school diploma preferred
- 2 years of relevant work experience or equivalent combination of education and work experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and competency for selling
- Experience addressing guest concerns promptly and professionally to deliver exceptional customer service
- Demonstrated experience in exceeding sales goals and training new hires
- Proficient with basic technology such as Point of Sale systems and Apple devices
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure and use good judgment in ambiguous situations
- Ability to be flexible and adaptable
Job Duties
- Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
- Ensure that each guest receives exceptional service by providing a guest-friendly environment including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
- Courteously handle sales, refunds, and exchanges
- Ensure each guest receives exceptional service by pairing them with an associate for makeup applications, skincare analysis, and product demonstrations
- Book appointments for and support the execution of services and in-store events to deliver an unrivaled guest experience and sales goals
- Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures
- Maintain prompt, regular attendance
- Contribute to an inclusive environment that supports teammates, peers, and guests
- Support leadership by completing cashier chat ins and chat outs and associate exit inspections
- Stay informed on new and existing industry trends, products, and services
- Share the benefits of the guest loyalty program, including credit and Ulta Beauty app, and lead associates to do the same
- Assist in training new cashiers and cross-training associates
- Stand out as a leader to engage and influence peers
- Drive cashier accountability in delivering the Ulta Beauty brand experience and following system prompts
- Participate regularly in ongoing training including brand and category education
- Collaborate with managers and associates to grow the business
- Ensure compliance with Ulta Beauty policies, procedures, and standards
- Adhere to dress code
- Complete all transactions according to company policies
- Perform select register open and close functions
- Maintain outstanding store standards and cleanliness throughout the store
- Protect company assets and minimize loss through compliance with store standards, safety, inventory control and loss prevention
- Execute other operational tasks as directed
Job Location
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