Lead Cashier

El Paso, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement plan options

Career development opportunities

Inclusive and supportive work environment

Job Description

Ulta Beauty (NASDAQ: ULTA) is the largest beauty retailer in North America and a premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. With over 25,000 products from around 500 well-known and emerging brands, including its own private label, Ulta Beauty offers a broad and diverse range of beauty solutions catering to every customer. The brand uniquely combines product assortment with full-service salons in every store, providing hair, skin, brow, and makeup services that elevate the guest experience. The company is committed to inclusion, innovation, and creating an environment where all employees and customers feel... Show More

Job Requirements

Work a flexible schedule to include days, evenings, weekends, and holidays
The role of Lead Cashier cannot be held by a minor
Any associate being hired or promoted into the role must be 18 years of age
Ability to continuously move throughout the store during shift including twisting
Ability to frequently bend, pull, push, crouch, stoop, twist, and reach during shift
Ability to frequently lift and/or move up to 25 lbs during shift
Ability to continuously coordinate and manipulate objects during shift

Job Qualifications

High school diploma is preferred
2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
Proven ability to delegate, multi-task, and problem-solve
Demonstrated knowledge and passion for guest service and a competency for selling
Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
Demonstrated experience in exceeding sales goals and training new hires
Proficient with basic technology such as Point of Sale system and Apple devices
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable

Job Duties

Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink as set by Ulta Beauty for the store
Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
Courteously handle sales, refunds, and exchanges
Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
Maintain prompt, regular attendance
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed
Take the initiative to stay informed about new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals
Assist in training new cashiers and cross-training other associates in cashiering
Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance
Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance
Collaborate with managers and associates throughout the store to help grow the business
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards
Adhere to Ulta Beauty's dress code
Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures
Complete select register open and close functions as directed by the manager on duty
Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention
Execute other operational tasks as directed

Job Location

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please contact the employer.

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