Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities
401(k) retirement plan
Job Description
Ulta Beauty is the largest beauty retailer in North America and a premier destination for cosmetics, fragrances, skincare products, haircare products, and salon services. The company offers more than 25,000 products from about 500 well-established and emerging beauty brands across various categories and price points, including its own private label. Ulta Beauty is renowned not only for an extensive product selection but also for providing full-service salons in every store, which feature hair, skin, brow, and makeup services. The store environment reflects a vibrant and inclusive culture driven by energy, passion, and excitement, all aimed at transforming the world of... Show More
Job Requirements
- High school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and competency for selling
- Experience addressing guests concerns and questions promptly and professionally
- Demonstrated experience in exceeding sales goals and training new hires
- Proficient with basic technology such as Point of Sale system and Apple devices
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable
- Work a flexible schedule including days, evenings, weekends, and holidays
- Must be at least 18 years of age
Job Qualifications
- High school diploma is preferred
- 2 years of relevant work experience or equivalent combination
- Proven ability to delegate and multitask
- Demonstrated knowledge and passion for guest service
- Competency in selling
- Experience in addressing guests concerns professionally
- Experience exceeding sales goals
- Experience training new hires
- Proficiency with Point of Sale systems and Apple devices
- Excellent written and verbal communication skills
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain customer relationships
- Ability to work under pressure and adapt to changing situations
Job Duties
- Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and services
- Courteously handle sales, refunds, and exchanges
- Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and guest service
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness
- Maintain prompt, regular attendance
- Contribute to an inclusive environment that supports teammates, peers, and guests
- Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections
- Stay informed about industry trends, products, and services to better serve guests
- Share the benefits of the guest loyalty program including credit and the Ulta Beauty app with guests and lead associates to do the same
- Assist in training new cashiers and cross-training associates
- Engage and influence peers to achieve peak productivity and performance
- Drive cashier accountability in delivering a personalized Ulta Beauty brand experience and following company systems prompts
- Regularly participate in ongoing training including brand and category education to enable professional development and drive sales performance
- Collaborate with managers and associates to help grow the business
- Ensure compliance with Ulta Beauty policies, procedures, standards, and dress code
- Complete all transactions and proper control of cash at the register according to company policies
- Complete select register open and close functions
- Maintain outstanding store standards and cleanliness throughout the store
- Protect company assets and minimize loss by ensuring adherence to safety, inventory control, and loss prevention standards
- Execute other operational tasks as directed
Job Location
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