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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.15 - $20.53
Work Schedule
Flexible
Benefits
Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers, boasting more than 750 retail and fueling locations across 44 states and six Canadian provinces. The company employs over 30,000 team members and is recognized as a top supplier of fuel through its energy and logistics division, which operates one of the largest tanker fleets in North America. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company has maintained a strong commitment to its founding values centered on a people-first culture and giving back to the community. The company supports a broad range... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or cashier experience preferred
- Ability to lead and supervise a small team
- Strong communication skills
- Basic math skills to handle transactions
- Ability to follow company policies and procedures
- Availability to work flexible shifts
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or retail preferred
- Strong leadership skills
- Ability to handle cash, credit, and debit transactions accurately
- Excellent communication and interpersonal skills
- Ability to multitask and manage a small team
- Knowledge of sales techniques and product promotion
- Commitment to providing exceptional customer service
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- Complete end-of-shift reports and close out procedures
- Follow company and local guidelines with regards to the sale of any restricted merchandise items
- Maintain an organized and clean work area
- Use suggested selling methods to promote and sell products
- Ensure quality service is delivered to every guest
- Handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- and communicate issues to management
- Determine break schedules and team member placement during shift
- Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- Model behaviors that support the company's common purpose
- ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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