Lead Cashier

Columbus, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $14.50 - $19.50

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Job Description

Ulta Beauty is the largest North American beauty retailer and the premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. With a vast assortment of over 25,000 items from around 500 well-established and trending beauty brands, including its own private label, Ulta Beauty delivers an unparalleled shopping experience both in stores and online. Every Ulta Beauty location features a full-service salon offering hair, skin, brow, and makeup services, creating a comprehensive beauty destination for customers. The company embraces a culture of inclusivity and growth, with a commitment to providing employees meaningful opportunities to develop their skills and advance their careers. Ulta Beauty fosters an environment where diverse voices are valued, contributions are recognized, and the shared passion for beauty empowers both customers and team members alike.

The Lead Cashier (LC) role at Ulta Beauty is pivotal in ensuring an efficient and exceptional guest transaction experience while upholding the highest standards of cashwrap cleanliness and aesthetics. Serving as a proactive leader at the register, the LC not only handles daily cashiering duties but also assists in training new cashiers and cross-training other associates. This position demands a strong focus on performance metrics, including sales, guest loyalty and credit, and retail shrink, requiring the LC to be attentive to both customer interactions and operational processes. The Lead Cashier is instrumental in driving guest loyalty results by promoting Ulta Beauty's loyalty lifecycle and credit offerings, ensuring every guest interaction is personalized and memorable.

Additionally, the LC supports the leadership team with critical operational tasks such as opening and closing the register, conducting associate exit inspections, and facilitating cashier communication during shift changes. A passion for guest service and process excellence is essential, as the Lead Cashier works collaboratively with store management and peers to uphold Ulta Beauty’s mission, vision, and values. The role emphasizes continuous development through ongoing training and staying knowledgeable about industry trends and product offerings to better serve guests. Working at Ulta Beauty as a Lead Cashier offers a dynamic, fast-paced work environment where enthusiasm for beauty and passion for customer service come together to create a rewarding career path. The pay range for this position is $14.50 - $19.50 per hour, with full-time employees eligible for comprehensive benefits including paid time off, health, dental, vision, life, and disability insurance, and part-time employees eligible for dental, vision, life, and disability benefits. The position requires flexibility to work days, evenings, weekends, and holidays, and candidates must be at least 18 years old.

Job Requirements

Work a flexible schedule to include days, evenings, weekends, and holidays
The role of Lead Cashier cannot be held by a minor
Must be 18 years of age or older
Ability to continuously move throughout the store during shift including twisting
Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift
Frequent lifting or moving of up to 25 lbs. during shift
Continuous coordination and manipulation of objects during shift

Job Qualifications

High school diploma preferred
2 years of relevant work experience or equivalent combination of education and experience preferred
Proven ability to delegate, multi-task, and problem-solve
Demonstrated knowledge and passion for guest service and competency for selling
Experience in addressing guest concerns promptly and professionally
Demonstrated experience in exceeding sales goals and training new hires
Proficient with basic technology such as Point of Sale system and Apple devices
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable

Job Duties

Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
Ensure that each guest receives exceptional service by providing a guest-friendly environment including greeting and engaging each guest and personalizing service to their needs
Courteously handle sales, refunds, and exchanges
Ensure each guest receives exceptional service by pairing them with an associate for makeup applications, skincare analysis, and product demonstrations
Book appointments for and support the execution of services and in-store events
Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures
Support the leadership team by completing cashier chat ins and chat outs and associate exit inspections
Take initiative to stay informed about industry trends, products, and services to better serve guests
Share the benefits of the guest loyalty program including credit and the Ulta Beauty app with guests and lead associates to do the same
Assist in the training of new cashiers and cross-training other associates in cashiering
Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience
Regularly participate in ongoing training including brand and category education
Collaborate with managers and associates to help grow the business
Comply with Ulta Beauty’s policies, procedures, and standards
Adhere to the dress code
Ensure the completion of all transactions and proper control of all cash and media at the cashwrap
Complete select register open and close functions as directed
Maintain outstanding store standards and overall cleanliness throughout the store
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met
Execute other operational tasks as directed