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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
Flexible spending account
Career development opportunities
Job Description
Ulta Beauty, the largest North American beauty retailer, stands as a premier destination for cosmetics, fragrances, skin care products, hair care products, and salon services. Known for bringing possibilities to life through the power of beauty, Ulta Beauty offers an extensive range of more than 25,000 products from around 500 well-established and emerging brands, catering to various categories and price points. The company has its own private label and complements its retail offerings with full-service salons in every store. These salons provide hair, skin, brow, and makeup services, creating a comprehensive beauty experience for customers. Ulta Beauty is committed to... Show More
Job Requirements
- At least 18 years of age
- High school diploma preferred
- Minimum two years relevant experience preferred
- Ability to work a flexible schedule including days, evenings, weekends, and holidays
- Ability to stand, bend, twist, stoop, crouch, reach, and lift up to 25 lbs continuously during shift
- Adherence to company dress code and policies
- Ability to efficiently complete all transactions and maintain cash control
- Willingness to participate in ongoing training and development
- Demonstrated ability to provide exceptional guest service and promote loyalty programs
- Must comply with workplace safety, inventory control, and loss prevention standards
Job Qualifications
- High school diploma preferred
- Two years of relevant work experience or equivalent combination of education and experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated passion and knowledge of guest service and sales
- Experience addressing guest concerns professionally and promptly
- Proven record of exceeding sales goals and training new hires
- Proficient with basic technology, such as Point of Sale systems and Apple devices
- Excellent verbal and written communication skills
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure and adapt to change
Job Duties
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink
- Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service, and recommending products or services
- Courteously handle sales, refunds, and exchanges
- Pair guests with associates for makeup applications, skincare analysis, and product demonstrations to drive sales and guest experience
- Book appointments and support execution of services and in-store events delivering an unrivaled guest experience while achieving sales goals
- Take ownership over replenishment, organization, and maintenance of cashwrap displays, supplies, and impulse fixtures
- Support leadership with register open and close functions, associate exit inspections, and cashier chat-ins and chat-outs
- Maintain outstanding store standards and overall store cleanliness including cashwrap, salesfloor, restrooms, backroom, and break areas
- Ensure compliance with company policies, procedures, and dress code
- Assist in training and cross-training cashiers and associates
- Share and promote guest loyalty programs including credit and app
- Participate in ongoing training to enhance sales performance
- Collaborate with team members to grow the business
- Drive cashier accountability in delivering a personalized Ulta Beauty brand experience
- Protect company assets and minimize loss through adherence to safety, inventory control, and loss prevention protocols
- Execute other operational tasks as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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