Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Career Development
Job Description
Ulta Beauty (NASDAQ: ULTA) is the largest beauty retailer in North America and a premier destination for cosmetics, fragrance, skincare, haircare products, and salon services. The company operates both physical retail stores and an online platform offering more than 25,000 products from around 500 well-known and emerging beauty brands, including the exclusive Ulta Beauty private label. Each Ulta Beauty store features a full-service salon offering a range of services such as hair, skin, brow, and makeup, creating a comprehensive beauty experience for customers. Known for its vibrant energy, passion for beauty, and dedication to exceptional guest experiences, Ulta Beauty is committed to transforming the world one shade, one lash, and one cut at a time.
Ulta Beauty’s culture is centered around inclusion, growth opportunities, and valuing the contributions and voices of every associate, fostering an environment where employees can thrive personally and professionally. Ulta Beauty promotes a mission of beauty empowerment and is proud to be an Equal Opportunity employer encouraging applications from diverse backgrounds and underrepresented groups.
The Lead Cashier (LC) position at Ulta Beauty plays a critical leadership role in maintaining excellence at the cashwrap area while enhancing guest experience through efficient transactions and superior service delivery. The Lead Cashier contributes to store success by ensuring fast and accurate guest transactions, maintaining a clean and inviting cashwrap environment, and promoting Ulta Beauty’s Loyalty Life Cycle program—strengthening customer loyalty and driving sales including credit offers.
The LC supports staff development by training new cashiers and cross-training other associates, and takes initiative in facilitating teamwork and collaboration across all associates. This position assists the management team with open and close register functions, conducts cashier chat ins and chat outs, and performs associate exit inspections. Responsibilities also include book appointments for salon services, supporting in-store events, and maintaining cashwrap product and supply displays to optimize guest engagement and impulse purchases.
Success in this role requires a passionate focus on guest service, strong problem-solving skills, the ability to work independently and lead peers effectively, knowledge of Ulta Beauty’s products and loyalty programs, and adherence to company policies and store standards — all contributing to a superior retail and service experience. The role demands a commitment to embodying Ulta Beauty’s vision, mission, and values while driving performance goals related to sales, shrink reduction, guest loyalty, and employee development.
As a dynamic position interacting directly with guests and associates, the Lead Cashier serves as a brand ambassador and key player in achieving store objectives by fostering a guest-friendly environment, organizing cashier transactions flawlessly, and supporting a motivated and well-trained cashier team. This role requires flexibility in scheduling including evenings, weekends, and holidays, and candidates must be 18 years or older. Technical proficiency with point-of-sale systems and smart devices, excellent communication and interpersonal skills, and the ability to adapt to fast-paced retail settings are essential qualities for success at Ulta Beauty as a Lead Cashier.
Ulta Beauty’s culture is centered around inclusion, growth opportunities, and valuing the contributions and voices of every associate, fostering an environment where employees can thrive personally and professionally. Ulta Beauty promotes a mission of beauty empowerment and is proud to be an Equal Opportunity employer encouraging applications from diverse backgrounds and underrepresented groups.
The Lead Cashier (LC) position at Ulta Beauty plays a critical leadership role in maintaining excellence at the cashwrap area while enhancing guest experience through efficient transactions and superior service delivery. The Lead Cashier contributes to store success by ensuring fast and accurate guest transactions, maintaining a clean and inviting cashwrap environment, and promoting Ulta Beauty’s Loyalty Life Cycle program—strengthening customer loyalty and driving sales including credit offers.
The LC supports staff development by training new cashiers and cross-training other associates, and takes initiative in facilitating teamwork and collaboration across all associates. This position assists the management team with open and close register functions, conducts cashier chat ins and chat outs, and performs associate exit inspections. Responsibilities also include book appointments for salon services, supporting in-store events, and maintaining cashwrap product and supply displays to optimize guest engagement and impulse purchases.
Success in this role requires a passionate focus on guest service, strong problem-solving skills, the ability to work independently and lead peers effectively, knowledge of Ulta Beauty’s products and loyalty programs, and adherence to company policies and store standards — all contributing to a superior retail and service experience. The role demands a commitment to embodying Ulta Beauty’s vision, mission, and values while driving performance goals related to sales, shrink reduction, guest loyalty, and employee development.
As a dynamic position interacting directly with guests and associates, the Lead Cashier serves as a brand ambassador and key player in achieving store objectives by fostering a guest-friendly environment, organizing cashier transactions flawlessly, and supporting a motivated and well-trained cashier team. This role requires flexibility in scheduling including evenings, weekends, and holidays, and candidates must be 18 years or older. Technical proficiency with point-of-sale systems and smart devices, excellent communication and interpersonal skills, and the ability to adapt to fast-paced retail settings are essential qualities for success at Ulta Beauty as a Lead Cashier.
Job Requirements
- High school diploma preferred
- minimum 2 years relevant work experience or equivalent combination of education and experience
- ability to delegate, multi-task and problem solve
- passion for guest service and selling
- experience addressing guest concerns promptly and professionally
- experience exceeding sales goals and training new hires
- proficiency with basic technology such as POS systems and Apple devices
- excellent communication skills
- strong collaboration and interpersonal skills
- ability to work independently and as a team
- ability to build and maintain strong customer relationships
- ability to work flexible schedules including days, evenings, weekends and holidays
- must be 18 years or older
Job Qualifications
- High school diploma preferred
- minimum 2 years relevant work experience or equivalent education and experience
- proven ability to multi-task, delegate, and problem-solve
- knowledge and passion for guest service
- competency in sales
- experience in addressing guest concerns professionally
- demonstrated success in exceeding sales goals
- experience training new hires
- proficiency with point of sale and Apple devices
- excellent written and verbal communication
- strong interpersonal and collaboration skills
- ability to work independently and as part of a team
- ability to build and maintain customer relationships
- flexibility and adaptability under pressure
Job Duties
- Contribute to meeting or exceeding store sales and loyalty goals
- ensure exceptional guest service by greeting and engaging guests
- handle sales, refunds, and exchanges courteously
- pair guests with associates for makeup, skincare, and product demonstrations
- book appointments and support in-store events
- maintain cashwrap displays, supplies, and impulse fixtures
- support cashier training and cross-training
- complete register open and close functions
- participate in associate exit inspections
- promote guest loyalty programs
- ensure compliance with policies and procedures
- maintain store cleanliness and asset protection
- collaborate with store management and associates to grow the business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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