Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Job Description
Ulta Beauty, the largest beauty retailer in North America and a leading destination for cosmetics, fragrance, skincare, haircare products, and salon services, offers a unique and dynamic workplace for passionate beauty enthusiasts. With a diverse assortment of over 25,000 products from about 500 well-known and emerging beauty brands, including its own private-label line, Ulta Beauty provides customers with a comprehensive beauty shopping experience both in-store and online. Each location also features a full-service salon that delivers hair, skin, brow, and makeup treatments, making it a one-stop-shop for beauty needs. The company is deeply committed to diversity, equity, and inclusion and encourages candidates from all backgrounds to apply, including those with arrest or conviction records in compliance with relevant fair chance hiring laws.
The role of Lead Cashier at Ulta Beauty is a pivotal position that combines guest service excellence with leadership and operational responsibilities. The Lead Cashier ensures the smooth and efficient functioning of all guest transactions while upholding Ulta Beauty’s high standards of cleanliness, organization, and visual appeal at the cashwrap area. This role demands not only excellent cashiering skills but also the ability to lead and train new cashiers and cross-train other store associates. A Lead Cashier is expected to embody Ulta Beauty’s mission, vision, and core values by delivering an exceptional guest experience, fostering a welcoming environment, and driving store performance in sales, loyalty programs, and shrink control.
Beyond transactional duties, the Lead Cashier actively supports the leadership team with register open and close functions, handles associate exit inspections, and leads cashier communication to maintain operational excellence. The position involves a genuine passion for enhancing the guest experience through personalized service, product recommendations, and engagement with the loyalty program, including credit offerings. This role calls for proactive collaboration, influence, and the ability to motivate peers towards peak productivity. It also offers an opportunity to grow professionally within a vibrant company culture that values every associate's contributions and fosters continuous learning through ongoing brand and category education. Work schedules are flexible, including days, evenings, weekends, and holidays, and the position requires the candidate to be at least 18 years old.
Working as a Lead Cashier at Ulta Beauty means joining a company committed to creating an inclusive and empowering workplace. You will play a key role in creating memorable customer experiences, supporting team members, and maintaining operational and safety standards that protect company assets and ensure a top-notch shopping environment. This role also involves physical activity such as standing, bending, and lifting during shifts, reflecting the dynamic nature of working in a retail environment. Ulta Beauty prioritizes reasonable accommodations for associates with disabilities to enable them to succeed in their roles. If you are driven by a passion for beauty and customer service, enjoy working in a fast-paced environment, and desire to grow your leadership skills, the Lead Cashier position at Ulta Beauty offers a rewarding career path with many possibilities.
The role of Lead Cashier at Ulta Beauty is a pivotal position that combines guest service excellence with leadership and operational responsibilities. The Lead Cashier ensures the smooth and efficient functioning of all guest transactions while upholding Ulta Beauty’s high standards of cleanliness, organization, and visual appeal at the cashwrap area. This role demands not only excellent cashiering skills but also the ability to lead and train new cashiers and cross-train other store associates. A Lead Cashier is expected to embody Ulta Beauty’s mission, vision, and core values by delivering an exceptional guest experience, fostering a welcoming environment, and driving store performance in sales, loyalty programs, and shrink control.
Beyond transactional duties, the Lead Cashier actively supports the leadership team with register open and close functions, handles associate exit inspections, and leads cashier communication to maintain operational excellence. The position involves a genuine passion for enhancing the guest experience through personalized service, product recommendations, and engagement with the loyalty program, including credit offerings. This role calls for proactive collaboration, influence, and the ability to motivate peers towards peak productivity. It also offers an opportunity to grow professionally within a vibrant company culture that values every associate's contributions and fosters continuous learning through ongoing brand and category education. Work schedules are flexible, including days, evenings, weekends, and holidays, and the position requires the candidate to be at least 18 years old.
Working as a Lead Cashier at Ulta Beauty means joining a company committed to creating an inclusive and empowering workplace. You will play a key role in creating memorable customer experiences, supporting team members, and maintaining operational and safety standards that protect company assets and ensure a top-notch shopping environment. This role also involves physical activity such as standing, bending, and lifting during shifts, reflecting the dynamic nature of working in a retail environment. Ulta Beauty prioritizes reasonable accommodations for associates with disabilities to enable them to succeed in their roles. If you are driven by a passion for beauty and customer service, enjoy working in a fast-paced environment, and desire to grow your leadership skills, the Lead Cashier position at Ulta Beauty offers a rewarding career path with many possibilities.
Job Requirements
- Work a flexible schedule including days, evenings, weekends, and holidays
- Must be at least 18 years of age to hold the Lead Cashier position
- Ability to be continuously mobile during shifts including twisting
- Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching
- Frequent lifting or moving items up to 25 lbs
- Continuous coordination and manipulation of objects during shifts
- Compliance with Ulta Beauty’s dress code and policies
- Ability to complete register transactions accurately and maintain cash control
Job Qualifications
- High school diploma preferred
- 2 years of relevant work experience or equivalent combination of education and experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and selling
- Experience addressing guest concerns professionally
- Proven success in exceeding sales goals and training new hires
- Proficient with Point of Sale systems and Apple devices
- Excellent written and verbal communication skills
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure and adapt to changing situations
Job Duties
- Contribute to meeting or exceeding store sales, omni-channel, loyalty, and shrink goals
- Ensure exceptional guest service by greeting, engaging, personalizing service, and recommending products
- Handle sales, refunds, and exchanges courteously
- Pair guests with associates for makeup, skincare, and product demonstrations to drive sales and guest experience
- Book appointments and support in-store events to deliver exceptional guest experiences and sales results
- Maintain cashwrap organization, supplies, and displays for guest readiness
- Support leadership with register open/close functions and associate inspections
- Promote and share guest loyalty program benefits, including credit and app usage
- Assist in training new cashiers and cross-training associates
- Drive cashier accountability and adherence to company systems and policies
- Maintain store standards of cleanliness and safety
- Protect company assets through loss prevention and compliance
- Participate in ongoing training for professional development
- Collaborate with store team to grow the business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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