Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.90 - $22.50
Work Schedule
Flexible
Day Shifts
Job Description
Ulta Beauty is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care products, and salon services. Founded with a mission to bring beauty possibilities to life every day, Ulta Beauty operates both physical stores and a vibrant online platform. The company partners with approximately 500 well-established and emerging beauty brands across all categories and price points, including its own private label. Each store features a full-service salon offering hair, skin, brow, and make-up services. Ulta Beauty is known for its deep commitment to guest experience, inclusion, and diversity, with a culture that values passion, energy, and the joy of discovery in the beauty industry. The company is publicly traded on NASDAQ under the ticker ULTA, symbolizing its significant presence in the beauty retail market.
The Lead Cashier role at Ulta Beauty is essential for ensuring a seamless, exceptional guest experience at the cashwrap area. This position requires experienced cashiers who are passionate about providing excellent customer service while maintaining cleanliness, organization, and visual standards of the cashwrap. A Lead Cashier not only handles transactions efficiently but also plays a leadership role by training new cashiers and cross-training other associates. This role is instrumental in driving company goals related to sales performance, guest engagement, loyalty program promotion, and overall process compliance. The Lead Cashier is expected to be a proactive collaborator who influences peers positively and ensures the store meets or exceeds retail sales, omni-channel goals, and shrink targets.
In this capacity, you will be responsible for greeting guests warmly, personalizing service to their unique beauty needs, courteously handling sales transactions including refunds and exchanges, and supporting makeup applications or product demonstrations by pairing guests with associates. Additionally, the Lead Cashier supports store operations by managing register open and close functions, ensuring cash and media controls are exact, and maintaining the aesthetic and organization of impulse buy areas. You will also help with cashier accountability, follow Ulta Beauty's systems and policies, and contribute directly to creating an inclusive store environment that encourages teamwork and continuous learning. The role demands flexibility with scheduling, including availability on evenings, weekends, and holidays, and is only open to candidates 18 years or older due to the responsibilities involved.
Ulta Beauty offers competitive pay ranging from $16.90 to $22.50 per hour based on experience, qualifications, geographic location, and other factors. Full-time associates are eligible for paid time off and comprehensive health benefits including dental, vision, life insurance, and disability. Part-time associates receive dental, vision, life, and disability benefits as well. Working as a Lead Cashier at Ulta Beauty not only gives you the opportunity to develop your retail and leadership skills in a fast-paced and dynamic environment but also to be part of a brand committed to transforming the world through beauty, inclusivity, and exceptional guest experience.
The Lead Cashier role at Ulta Beauty is essential for ensuring a seamless, exceptional guest experience at the cashwrap area. This position requires experienced cashiers who are passionate about providing excellent customer service while maintaining cleanliness, organization, and visual standards of the cashwrap. A Lead Cashier not only handles transactions efficiently but also plays a leadership role by training new cashiers and cross-training other associates. This role is instrumental in driving company goals related to sales performance, guest engagement, loyalty program promotion, and overall process compliance. The Lead Cashier is expected to be a proactive collaborator who influences peers positively and ensures the store meets or exceeds retail sales, omni-channel goals, and shrink targets.
In this capacity, you will be responsible for greeting guests warmly, personalizing service to their unique beauty needs, courteously handling sales transactions including refunds and exchanges, and supporting makeup applications or product demonstrations by pairing guests with associates. Additionally, the Lead Cashier supports store operations by managing register open and close functions, ensuring cash and media controls are exact, and maintaining the aesthetic and organization of impulse buy areas. You will also help with cashier accountability, follow Ulta Beauty's systems and policies, and contribute directly to creating an inclusive store environment that encourages teamwork and continuous learning. The role demands flexibility with scheduling, including availability on evenings, weekends, and holidays, and is only open to candidates 18 years or older due to the responsibilities involved.
Ulta Beauty offers competitive pay ranging from $16.90 to $22.50 per hour based on experience, qualifications, geographic location, and other factors. Full-time associates are eligible for paid time off and comprehensive health benefits including dental, vision, life insurance, and disability. Part-time associates receive dental, vision, life, and disability benefits as well. Working as a Lead Cashier at Ulta Beauty not only gives you the opportunity to develop your retail and leadership skills in a fast-paced and dynamic environment but also to be part of a brand committed to transforming the world through beauty, inclusivity, and exceptional guest experience.
Job Requirements
- work a flexible schedule to include days, evenings, weekends, and holidays
- the role of Lead Cashier cannot be held by a minor, any associate being hired or promoted must be 18 years of age
- high school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and experience preferred
- proven ability to delegate, multi-task, and problem-solve
- demonstrated knowledge and passion for guest service and competency for selling
- experience addressing guest concerns and delivering exceptional customer service
- ability to use Point of Sale system and Apple devices
- excellent communication skills
- ability to work independently and collaboratively
- ability to build and maintain strong customer relationships
- ability to react under pressure and adapt to changing situations
- ability to stand and be mobile during shifts
- ability to lift and move up to 25 lbs
Job Qualifications
- high school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
- proven ability to delegate, multi-task, and problem-solve
- demonstrated knowledge and passion for guest service and competency for selling
- experience addressing guest concerns and questions promptly and professionally to deliver exceptional customer service
- demonstrated experience in exceeding sales goals and training new hires
- proficient with basic technology including Point of Sale system and Apple devices
- excellent written and verbal communication
- strong collaboration and interpersonal skills
- ability to work independently and as part of a team
- ability to build and maintain strong customer relationships
- ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable
Job Duties
- contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink as set by Ulta Beauty for the store
- ensure that each guest receives exceptional service by providing a guest-friendly environment including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
- courteously handle sales, refunds, and exchanges
- ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and guest service experience
- book appointments for and support execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- take ownership of replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
- maintain prompt, regular attendance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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