Lead Cashier

Stockton, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $16.90 - $22.50

Work Schedule

Flexible

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability Benefits

overtime pay

Job Description

Ulta Beauty is the largest North American beauty retailer and the premier destination for cosmetics, fragrance, skin care, hair care products, and salon services. Founded with a mission to bring the power of beauty to life, Ulta Beauty offers an extensive range of over 25,000 products from approximately 500 well-established and emerging brands, including its own private label. With stores nationwide and a strong online presence, Ulta Beauty continues to transform the beauty industry by providing an exceptional shopping experience and an inclusive environment that celebrates individuality and creativity. Each store features a full-service salon offering hair, skin, brow, and makeup services, creating a comprehensive beauty experience for every guest.

At Ulta Beauty, the work culture is defined by energy, passion, and excitement where the joy of discovery and artistry combine to create exhilarating buying experiences. The company values diversity and inclusion, embracing voices from all backgrounds and fostering an environment where growth opportunities abound. Known for its strong commitment to its mission, vision, and lived values, Ulta Beauty encourages employees to contribute meaningfully, be recognized for their efforts, and thrive professionally.

The Lead Cashier role at Ulta Beauty is a vital position responsible for ensuring efficient guest transactions and upholding excellence at the cashwrap area, including maintaining cleanliness and overall aesthetics. This role demands someone experienced in cashiering, who can assist in training new cashiers and cross-training other associates. The Lead Cashier serves as a proactive collaborator and influencer among peers, focusing on driving performance in sales, guest experience, and loyalty programs, while supporting people through associate training and development efforts. Additionally, the Lead Cashier supports store leadership with opening and closing register functions, cashier accountability, and operational compliance.

The position requires a passion for delivering exceptional guest experiences, process excellence, and a proactive approach to achieving store goals, including sales and loyalty milestones. The Lead Cashier champions Ulta Beauty's brand by ensuring every guest is greeted warmly, engaged personally, and matched with services and products tailored to their needs. This role also manages the replenishment and organization of cashwrap displays to create a guest-ready environment at all times.

As a leader, the Lead Cashier helps create an inclusive, supportive environment for teammates and guests alike. Responsibilities also include staying informed about industry trends and product knowledge to better educate guests and associates, leading cashier accountability for Ulta Beauty’s brand standards, and participating regularly in ongoing training for continuous professional growth.

Job Requirements

Work a flexible schedule to include days, evenings, weekends, and holidays
Must be 18 years of age or older to hold the Lead Cashier position
Ability to continuously move throughout the store during shift including twisting
Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift
Ability to frequently lift and/or move up to 25 lbs during shift
Ability to coordinate and manipulate objects continuously during shift

Job Qualifications

High school diploma is preferred
2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
Proven ability to delegate, multi-task, and problem-solve
Demonstrated knowledge and passion for guest service and a competency for selling
Experience addressing guests concerns and questions promptly and professionally
Demonstrated experience in exceeding sales goals and training new hires
Proficient with basic technology such as Point of Sale systems and Apple devices
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships
Ability to react under pressure, use good judgment, and be flexible/adaptable

Job Duties

Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
Ensure that each guest receives exceptional service by providing a guest-friendly environment including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
Courteously handle sales, refunds, and exchanges
Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience
Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures
Maintain prompt, regular attendance
Contribute to an inclusive environment that supports teammates, peers, and guests
Support the leadership team by completing cashier chat ins and chat outs and associate exit inspections as needed
Stay informed regarding new and existing industry trends, products, and services
Share the benefits of the guest loyalty program including credit and the Ulta Beauty app with guests and lead associates to do the same
Assist in training new cashiers, and cross-training other associates
Engage and influence peers to achieve peak productivity and performance
Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience
Participate regularly in ongoing training to enable continuous professional development and drive sales performance
Collaborate with managers and associates to help grow the business
Ensure compliance with Ulta Beauty’s policies, procedures, and standards
Adhere to Ulta Beauty’s dress code
Complete all transactions including guest returns and associate transactions with proper cash and media control
Complete select register open and close functions as directed
Maintain outstanding store standards and overall cleanliness including cashwrap, sales floor, restrooms, backroom, and break area
Protect company assets and minimize loss by ensuring all store standards and procedures are met
Execute other operational tasks as directed