Lead Cashier

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Work Schedule

Flexible

Benefits

Fuel discount

nation-wide medical plan

Dental Insurance

Vision Insurance

401(k)

flexible spending accounts

Adoption assistance

Tuition Reimbursement

Flexible Schedule

weekly pay

Job Description

Pilot Company is a leading network of travel centers with a strong presence across North America, boasting over 750 retail and fueling locations in 44 states and six Canadian provinces. With more than 30,000 team members, Pilot Company has established itself as a trusted brand in the travel and fuel service industry. Founded in 1958 by Jim A. Haslam II, and currently led by CEO Adam Wright, the company has maintained its founding values of a people-first culture and a steadfast commitment to giving back to communities. The company operates not only in retail but also has a robust energy... Show More

Job Requirements

High school diploma or equivalent
ability to lead a small team
ability to handle cash, credit, and debit transactions
strong organizational skills
excellent communication skills
ability to resolve conflicts and handle guest complaints professionally
ability to maintain a clean and organized work area

Job Qualifications

High school diploma or equivalent
previous retail or customer service experience preferred
leadership or supervisory experience a plus
ability to handle cash transactions accurately
strong communication and interpersonal skills
ability to work in a fast-paced environment
basic math skills
familiarity with company policies and procedures

Job Duties

Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
complete end-of-shift reports and close out procedures
follow company and local guidelines with regards to the sale of any restricted merchandise items such as alcohol and tobacco
maintain an organized and clean work area
use suggested selling methods to promote and sell products
ensure quality service is delivered to every guest
handle guest complaints and issues by following company processes and guidelines
resolve team member conflict
communicate issues to management
determine break schedules and team member placement during shift
assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
model behaviors that support the company’s common purpose
ensure guests and team members are supported at the highest level
ensure all activities are in compliance with rules, regulations, policies, and procedures
complete other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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