Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Life insurance
Paid Time Off
Paid holidays
401(k)
Paid sick leave
Job Description
Trilogy at La Quinta is a distinguished active adult community nestled on the southern edge of La Quinta, California, offering spectacular mountain views and a lifestyle that blends active living with serene surroundings. This community is more than just a place to live; it is a vibrant hub that caters to an engaging and health-conscious lifestyle, featuring amenities such as golf courses, a state-of-the-art fitness center, multiple pools, an on-site spa, and the inviting Café Solaz. These amenities are complemented by two clubhouses that provide residents and guests spaces for socialization, dining, and recreation. Trilogy at La Quinta forms part of the BlueStar Resort & Golf experience, renowned for its commitment to high-quality services and an enriching living environment. The establishment's emphasis on wellness and community spirit offers a unique blend of active lifestyle choices suitable for those seeking both relaxation and activity in their daily lives.
The current opportunity is for a Lead Café Attendant role within the Santa Rosa Club at Trilogy at La Quinta. This is a full-time position featuring a competitive pay rate of $24 per hour, ideally suited for candidates who are passionate about providing excellent customer service in a hospitality environment. The Lead Café Attendant is a pivotal role, working closely alongside the Culinary Team and fellow Café Attendants to maintain high standards of food quality, portion control, and presentation, ensuring that guest experiences are consistently exceptional. This position requires the ability to oversee front-of-house operations effectively, ensuring efficient and courteous food and beverage service both indoors and on the patio areas. Reporting directly to the Executive Chef, the Lead Café Attendant is instrumental in creating an enjoyable and cohesive environment for guests and staff alike.
As a key figure in the service team, the Lead Café Attendant manages daily operations, from greeting and engaging with guests energetically to supervising the proper preparation of beverages in line with established recipes and standards. This role involves direct interaction with guests, answering menu-related questions, and making beverage recommendations, thereby enhancing the overall dining experience. The Lead Café Attendant also plays a crucial role in maintaining cleanliness and organization in the café and food service areas, ensuring adherence to safety and sanitation guidelines. Furthermore, this position demands strong leadership qualities, with responsibilities including motivating team members, fostering a positive work environment, and promoting communication between the front and back-of-house to guarantee timely delivery of orders and smooth service flow.
Trilogy at La Quinta values employees who embody its core values of honesty, integrity, respect for individuals, teamwork, and a competitive spirit. The Lead Café Attendant must demonstrate these qualities while also managing cash transactions, overseeing equipment maintenance, and coordinating with management on fluid aspects such as inventory, scheduling, and service issues. Candidates are expected to be customer-oriented, able to thrive under pressure, and adept at multitasking in a dynamic and sometimes fast-paced environment. This role offers a comprehensive benefits package, including eligibility for medical, dental, and life insurance plans, paid time off accrual, paid holidays, participation in the company 401(k) plan, and more, reflecting the company’s commitment to the wellbeing and growth of its team members. Joining Trilogy at La Quinta means becoming part of a community-focused team dedicated to delivering superior guest service and fostering a welcoming atmosphere for all residents and visitors.
The current opportunity is for a Lead Café Attendant role within the Santa Rosa Club at Trilogy at La Quinta. This is a full-time position featuring a competitive pay rate of $24 per hour, ideally suited for candidates who are passionate about providing excellent customer service in a hospitality environment. The Lead Café Attendant is a pivotal role, working closely alongside the Culinary Team and fellow Café Attendants to maintain high standards of food quality, portion control, and presentation, ensuring that guest experiences are consistently exceptional. This position requires the ability to oversee front-of-house operations effectively, ensuring efficient and courteous food and beverage service both indoors and on the patio areas. Reporting directly to the Executive Chef, the Lead Café Attendant is instrumental in creating an enjoyable and cohesive environment for guests and staff alike.
As a key figure in the service team, the Lead Café Attendant manages daily operations, from greeting and engaging with guests energetically to supervising the proper preparation of beverages in line with established recipes and standards. This role involves direct interaction with guests, answering menu-related questions, and making beverage recommendations, thereby enhancing the overall dining experience. The Lead Café Attendant also plays a crucial role in maintaining cleanliness and organization in the café and food service areas, ensuring adherence to safety and sanitation guidelines. Furthermore, this position demands strong leadership qualities, with responsibilities including motivating team members, fostering a positive work environment, and promoting communication between the front and back-of-house to guarantee timely delivery of orders and smooth service flow.
Trilogy at La Quinta values employees who embody its core values of honesty, integrity, respect for individuals, teamwork, and a competitive spirit. The Lead Café Attendant must demonstrate these qualities while also managing cash transactions, overseeing equipment maintenance, and coordinating with management on fluid aspects such as inventory, scheduling, and service issues. Candidates are expected to be customer-oriented, able to thrive under pressure, and adept at multitasking in a dynamic and sometimes fast-paced environment. This role offers a comprehensive benefits package, including eligibility for medical, dental, and life insurance plans, paid time off accrual, paid holidays, participation in the company 401(k) plan, and more, reflecting the company’s commitment to the wellbeing and growth of its team members. Joining Trilogy at La Quinta means becoming part of a community-focused team dedicated to delivering superior guest service and fostering a welcoming atmosphere for all residents and visitors.
Job Requirements
- Must be highly customer oriented and responsive with high need for closure
- Able to work under pressure and balance multiple priorities and assignments
- Strong team-building skills including ability to lead, cooperate, and motivate
- Must be role model embodying BlueStar core values: honesty and integrity, respect for the individual, teamwork, competitive spirit
- Must have current Food Handlers card
- Must meet state and federal minimum age requirement for serving alcohol if applicable
- Ability to communicate effectively in English
- Ability to handle cash and credit transactions accurately
- Must be able to stand and walk for extended periods
- Must be able to lift and/or push or pull items up to 20 pounds
- Must be willing to work flexible hours including early mornings, evenings, and weekends
- Ability to maintain clean and organized work environment
- Must be able to work independently with little supervision
- Must demonstrate ability to multitask in a busy environment
Job Qualifications
- High School diploma or equivalent preferred
- One to three months related experience preferred
- Must meet state and federal minimum age requirement for serving alcohol if applicable
- Current Food Handlers card
- Ability to add, subtract, multiply, and divide and calculate discounts and percentages
- Ability to read and comprehend instructions, correspondence, and memos
- Ability to prepare beverages using bar equipment while maintaining conversation in a noisy environment
- Ability to speak effectively and present information to individuals and small groups
- Ability to communicate positively and effectively with team members and supervisors
- Ability to maintain a positive attitude and calm demeanor in a busy environment
- Must be self-motivated and able to work independently
- Must demonstrate initiative and sound judgment
- Ability to pay attention to multiple details and work in a fast-paced environment
- Flexible schedule including early mornings, evenings, and weekends
Job Duties
- Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support company goals
- Greet and serve guests in an energetic and friendly fashion
- Build relationships with guests by answering menu questions and making beverage suggestions
- Take food and beverage orders and coordinate with the kitchen
- Prepare beverages including coffee drinks and smoothies following standard recipes and presentation techniques
- Ensure superior standards of food service are met or exceeded
- Create a productive and enjoyable work environment to inspire and motivate staff
- Lead by example and recognize team member performance
- Maintain effective communication regarding food operations, safety, and employee concerns
- Monitor food quality, portions, and presentation to ensure consistency
- Communicate between kitchen staff and servers for timely delivery of food
- Keep the food line and surrounding area clean and organized
- Ensure opening and closing side work is completed at shift start and end
- Serve food and beverages to guests indoors and on the patio
- Handle cash and card transactions accurately
- Maintain a safe and healthy work environment
- Clean and maintain equipment and report repairs
- Ensure attendants understand service standards
- Communicate with F&B Director and Executive Chef on inventory, scheduling, and operational issues
- Monitor the IBS system for daily accuracy
- Report safety issues or customer concerns
- Promote resort facility services to guests
- Perform additional duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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