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Lead Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Hyatt Regency Cincinnati is a premier hotel located in the bustling downtown area of Cincinnati, Ohio. Known for its contemporary design, cutting-edge amenities, and commitment to superior service, this establishment stands as a pillar in the hospitality industry in the region. The hotel caters to a diverse clientele, offering not only luxurious accommodations but also an environment that emphasizes guest satisfaction and memorable experiences. Hyatt Regency Cincinnati places great importance on fostering a culture of teamwork, excellence, and professionalism among its staff. Employees are afforded numerous opportunities for personal and professional growth, supported by ongoing training and development programs designed to help them advance their careers within the hospitality sector.

The role of Barista at Hyatt Regency Cincinnati is an exciting opportunity for passionate individuals who have a love for coffee and delivering outstanding customer service. This position is based in a vibrant and fast-paced coffee shop setting within the hotel. As a Barista, you will be responsible for crafting a wide variety of coffee beverages such as espressos, lattes, and cappuccinos, ensuring each drink is prepared to perfection and beautifully presented with latte art. Interaction with guests is a key component of the role, as you will take orders, offer recommendations, and create an inviting atmosphere that encourages repeat patronage. Maintaining cleanliness and organization of workstations, as well as adhering to health and safety standards, are essential duties that contribute to the overall guest experience and product quality.

In addition to latte preparation, the Barista role involves upselling pastries, snacks, and merchandise to enhance customer satisfaction and revenue. Proficiency with handling cash transactions and operating the cash register accurately is also required. This position demands a flexible schedule availability, including weekends and holidays, and a willingness to learn new brewing techniques and recipes. Located within a prestigious hotel managed by Davidson Hospitality Group, the Barista will benefit from a supportive work environment that prizes employee well-being, career advancement, and work-life balance. The role offers a competitive hourly wage of $20.00, alongside a benefits package that includes medical, dental, vision, and other valuable perks. Joining Hyatt Regency Cincinnati as a Barista means becoming part of a dynamic team where your passion for coffee and service excellence will have a direct impact on the guest experience and the hotel’s continued success.

Job Requirements

  • high school diploma or equivalent
  • previous experience in coffee preparation or customer service preferred
  • ability to work under pressure in a fast-paced environment
  • excellent communication and interpersonal skills
  • flexibility to work various shifts including weekends and holidays
  • willingness to stand for extended periods
  • ability to handle cash transactions accurately
  • commitment to following health and safety standards

Job Qualifications

  • previous experience as a barista or in a similar role is preferred
  • knowledge of coffee brewing techniques and equipment
  • familiarity with various coffee beans and blends helpful
  • excellent customer service skills and ability to work in a fast-paced environment
  • attention to detail and ability to maintain a clean and organized work area
  • ability to work a flexible schedule including weekends and holidays
  • willingness to learn and adapt to new recipes and techniques
  • prior cash handling experience

Job Duties

  • prepare and serve a variety of coffee beverages including espressos lattes cappuccinos and more
  • engage with customers taking their orders and providing recommendations based on their preferences
  • create latte art and ensure each drink is beautifully presented
  • maintain a clean and organized work area including the coffee machines and equipment
  • follow health and safety guidelines to ensure the quality and freshness of our coffee products
  • upsell additional items such as pastries snacks or merchandise
  • handle cash transactions and operate the cash register accurately
  • provide friendly and efficient customer service ensuring each guest feels welcomed and valued

Job Criteria

Experience

Mid Level (3-7 years)


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