Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.50 - $33.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Life insurance
Job Description
St. Jude Children's Research Hospital is a world-renowned pediatric treatment and research facility focused on catastrophic diseases in children. Recognized globally for pioneering advancements in pediatric medicine, St. Jude provides an inspiring and supportive environment dedicated to saving children's lives. The hospital combines cutting-edge medical care with compassionate service to impact the lives of families worldwide. As a non-profit institution, St. Jude is committed not only to clinical excellence but also to community engagement and staff development.
Positioned within the hospital’s food and beverage operations, the Lead Barista role is crucial to the daily success and smooth functioning of the coffee shop. This role oversees shift operations, upholding high standards of quality, cleanliness, and customer service excellence. The Lead Barista acts as a peer leader, mentoring and training fellow baristas to maintain consistency in product and service delivery. Beyond the foundational responsibilities, the Lead Barista takes on leadership duties in the absence of the Supervisor. This includes coordinating shift activities, managing inventory, and ensuring compliance with strict food safety and sanitation protocols that align with St. Jude’s institutional policies.
The role requires exceptional organizational skills and the ability to respond to operational challenges proactively. The Lead Barista is entrusted with maintaining accurate records, supervising proper storage of deliveries, and facilitating communication between the team and management. This involves capturing customer feedback, recommending potential menu improvements, and ensuring a clean and inviting environment for patients, visitors, and staff. Furthermore, the position demands a deep familiarity with food service regulations and a dedication to upholding these standards at all times.
This position is a full-time role, scheduled Monday through Friday from 6:45 am to 3:15 pm, providing a dependable work routine. The Lead Barista receives compensation within the range of $19.50 to $33.00 per hour, reflecting experience, certifications, and performance. Working at St. Jude also means access to a suite of exceptional employee benefits designed to support both personal and professional growth.
Employees in this role benefit from immersive training opportunities, including certification programs like the Certified Food Protection Manager and Starbucks Barista Trainer Certification, which must be obtained within designated periods. Additionally, ongoing participation in the coffee academy program enhances skill development and expertise. The physical demands of this position require stamina, the ability to stand and move for extended periods, and occasional lifting of up to 50 pounds. Despite these challenges, the role offers a dynamic and rewarding workspace with moderate noise levels and an emphasis on safety and health compliance.
Overall, the Lead Barista at St. Jude Children's Research Hospital not only plays a key part in delivering exceptional food and beverage service amidst a healthcare setting but also embodies the institution’s commitment to quality, leadership, and community impact. This multifaceted position provides suitable candidates an opportunity to contribute meaningfully to a globally respected philanthropic organization while advancing their hospitality career within a supportive and mission-driven environment.
Positioned within the hospital’s food and beverage operations, the Lead Barista role is crucial to the daily success and smooth functioning of the coffee shop. This role oversees shift operations, upholding high standards of quality, cleanliness, and customer service excellence. The Lead Barista acts as a peer leader, mentoring and training fellow baristas to maintain consistency in product and service delivery. Beyond the foundational responsibilities, the Lead Barista takes on leadership duties in the absence of the Supervisor. This includes coordinating shift activities, managing inventory, and ensuring compliance with strict food safety and sanitation protocols that align with St. Jude’s institutional policies.
The role requires exceptional organizational skills and the ability to respond to operational challenges proactively. The Lead Barista is entrusted with maintaining accurate records, supervising proper storage of deliveries, and facilitating communication between the team and management. This involves capturing customer feedback, recommending potential menu improvements, and ensuring a clean and inviting environment for patients, visitors, and staff. Furthermore, the position demands a deep familiarity with food service regulations and a dedication to upholding these standards at all times.
This position is a full-time role, scheduled Monday through Friday from 6:45 am to 3:15 pm, providing a dependable work routine. The Lead Barista receives compensation within the range of $19.50 to $33.00 per hour, reflecting experience, certifications, and performance. Working at St. Jude also means access to a suite of exceptional employee benefits designed to support both personal and professional growth.
Employees in this role benefit from immersive training opportunities, including certification programs like the Certified Food Protection Manager and Starbucks Barista Trainer Certification, which must be obtained within designated periods. Additionally, ongoing participation in the coffee academy program enhances skill development and expertise. The physical demands of this position require stamina, the ability to stand and move for extended periods, and occasional lifting of up to 50 pounds. Despite these challenges, the role offers a dynamic and rewarding workspace with moderate noise levels and an emphasis on safety and health compliance.
Overall, the Lead Barista at St. Jude Children's Research Hospital not only plays a key part in delivering exceptional food and beverage service amidst a healthcare setting but also embodies the institution’s commitment to quality, leadership, and community impact. This multifaceted position provides suitable candidates an opportunity to contribute meaningfully to a globally respected philanthropic organization while advancing their hospitality career within a supportive and mission-driven environment.
Job Requirements
- High school diploma or GED
- 4+ years of experience with high school diploma or relevant experience with bachelor's degree
- Experience in hospital food services preferred
- Experience in hospitality service environment including food preparation and cash management
- Strong understanding of safety and sanitary food service requirements
- Certified Food Protection Manager Certificate within 30 days of employment
- Certified Starbucks Barista with Barista Trainer Certification
- Completion of Coffee Academy program within 6 months
- Ability to perform physical tasks including standing, walking, lifting up to 50 pounds
- Compliance with all applicable health and safety regulations
- Regular and predictable attendance
Job Qualifications
- High school diploma or GED
- Bachelor's degree preferred in a related field such as hospitality management
- Experience in a direct hospital environment with food services preferred
- Strong experience in a hospitality service environment monitoring and managing activities such as food preparation, cash management, coffee/beverage preparation
- Understanding of food safety and sanitary requirements in food service operations
- Certified Food Protection Manager Certificate through an approved ANSI program within 30 days of employment
- Certified Starbucks Barista with Barista Trainer Certification
- Completion of Coffee Academy program within 6 months
- Proven performance in previous roles
- Good knowledge of food service standards, guidelines, and regulations
- Ability to communicate complex information effectively
- Strong problem-solving skills and innovation in addressing customer needs
- Capacity to work under pressure and maintain physical fitness
Job Duties
- Assume leadership role in absence of management to complete daily tasks such as schedule alterations, product orders, cleaning assignments, opening or closing procedures
- Ensure deliveries are accepted and stored according to departmental requirements
- Communicate customer feedback to managers and recommend new menu items
- Supervise cleanliness throughout the work area and maintain accurate records
- Understand and apply food services procedures and processes to ensure consistency and compliance
- Train and mentor team members on complex activities and address escalations or deviations
- Perform other duties as assigned to meet department and institution goals
- Maintain regular and predictable attendance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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