Lead Barista

Element Eatery is a vibrant and community-focused coffee shop known for its commitment to quality and exceptional customer experience. Nestled within a welcoming environment, Element Eatery prides itself on serving premium coffee blends and fresh food offerings to a diverse clientele. As an establishment deeply rooted in the local culture, it offers a space where customers can enjoy not only delightful beverages but also a comfortable and friendly atmosphere conducive to socializing or working remotely. Element Eatery operates with a strong emphasis on team collaboration and continuous improvement, aiming to set high standards in the coffee shop industry through excellent service and innovative practices.

The role of Lead Barista at Element Eatery is a full-time position that offers a competitive pay rate starting at $19.50 per hour plus tips, with compensation reflecting experience and demonstrated skill. This role reports directly to the Director of Operations and is classified as a non-exempt position under employment laws. The Lead Barista is a pivotal part of the team, responsible not only for crafting high-quality coffee beverages but also for ensuring a superior customer service environment. The position demands both leadership and operational expertise as it requires supervising barista staff to maintain high standards in all daily activities. Key responsibilities include overseeing inventory management, conducting opening and closing procedures, and facilitating ongoing training for all team members to promote skill development and adherence to company standards.

Furthermore, the Lead Barista acts as the frontline representative of Element Eatery, ensuring that every customer interaction is conducted with utmost attentiveness, courtesy, and efficiency. The individual in this role must be adept at multitasking and managing peak-hour demands without compromising service quality. They will be responsible for accurate order processing, payment collection, and maintaining cleanliness throughout the establishment. Notably, the Lead Barista will be working with the popular coffee brand Mom 'n 'em, serving its products while fostering a delightful coffee experience for the customers.

This position requires availability for morning shifts and weekends, reflecting the peak business hours typical of coffee shops. Candidates must be flexible, capable of standing for entire shifts, and able to perform moderately physical tasks such as lifting items up to 50 pounds. Element Eatery values excellent communication skills, dependability, and a proactive attitude, as the Lead Barista will also engage in resolving customer issues and driving operational improvements. Attending required meetings and complying with all safety and hygiene standards are also essential duties.

In summary, the Lead Barista at Element Eatery is a dynamic and demanding role that blends customer service excellence, team leadership, and operational management to uphold the establishment’s reputation. It is ideal for individuals passionate about coffee culture who thrive in a fast-paced, team-oriented environment and seek to contribute meaningfully to a beloved community coffee shop.