Lead Barista

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $15.00

Benefits

Multiple benefit plans to suit your needs

Paid Time Off

401k

Opportunities for advancement

Positive and respectful work environment where diversity is valued

Generous employee discounts on dining, retail, amusements, and hotels

Community Volunteer Opportunities

complimentary parking and colleague meal

Job Description

The Post Oak Hotel is the only Forbes Five-Star Hotel in Texas, renowned for its luxurious accommodations and exceptional service. Situated in the heart of Houston, Texas, this prestigious hotel offers guests a blend of elegance, comfort, and personalized experiences that set it apart as a leader in luxury hospitality. The hotel prides itself on hiring passionate and professional colleagues who are dedicated to delighting guests through curated and authentic experiences, ensuring every stay is memorable. As a part of its commitment to excellence, The Post Oak Hotel fosters a supportive and inclusive work environment where teamwork, integrity, and respect... Show More

Job Requirements

High School diploma or equivalent
2-3 years of restaurant experience
Ability to carry food and beverage trays safely and professionally
Previous hotel experience, luxury or Forbes experience preferred
Ability to work flexible schedules including nights, weekends and holidays
Physical ability to lift 50 pounds on a regular basis and prolonged extended periods of standing

Job Qualifications

Aspire to values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
High School diploma or equivalent
2-3 years of restaurant experience
Ability to carry food and beverage trays safely and professionally
Previous hotel experience, luxury or Forbes experience preferred
Ability to work flexible schedules, including nights, weekends and holidays
Physical ability to lift 50 pounds regularly and stand for prolonged periods

Job Duties

Lead Barista team members by managing workload and delegating tasks to ensure smooth service
Greet guests and welcome them in a friendly manner
Take drink orders and follow policy regarding service of alcohol
Know the menu and be able to explain menu items, ingredients, and preparation methods to guests
Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation
Check on guests during their stay to ensure satisfaction and address requests or concerns
Handle guest complaints or concerns professionally and bring issues to management
Comply with all federal and state laws, including FLSA tip regulations regarding tip reporting

Job Location

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