Laundry Manager

The San Antonio Marriott Rivercenter on the River Walk, located at 101 Bowie Street in San Antonio, Texas, is a distinguished luxury hotel known for its exceptional hospitality services and prime location. As part of Marriott International's prestigious portfolio, this property embodies Marriott's commitment to excellence, guest satisfaction, and employee development. The hotel offers guests a unique blend of comfort, elegance, and modern amenities, setting a standard for hospitality in the vibrant San Antonio area. Marriott International prides itself on fostering a diverse and inclusive work environment where all employees are valued and empowered to succeed.

This full-time management position in the Housekeeping & Laundry category is a critical role overseeing the hotel laundry daily operations and services. The Laundry Manager is responsible for directing and collaborating with employees to wash, dry, and iron linens for guest rooms, as well as the Food and Beverage/Culinary departments within established time constraints. The role emphasizes the maintenance of a safe and clean work environment, ensuring that all operations adhere to quality standards and safety procedures. By doing so, it directly contributes to both guest and employee satisfaction, while supporting the financial performance of the department.

The Laundry Manager will manage daily shift operations, supervise staff, oversee departmental budgets, and ensure efficient workflow to meet production demands. Responsibilities include ordering and managing necessary supplies, ensuring equipment is maintained in partnership with the Engineering department, and implementing new techniques and supplies to optimize performance. Strong financial management skills are essential to comprehend budgets, operating statements, and payroll reports to achieve or exceed departmental goals.

Leading and motivating the laundry team, fostering mutual trust and cooperation, and driving exceptional customer service are integral components of this position. The manager will provide coaching, mentoring, and feedback to team members, enabling them to deliver services above and beyond guest expectations. Further, this role includes human resource management duties such as recruitment, employee scheduling, performance appraisal, and managing disciplinary actions in accordance with hotel policies and procedures.

Marriott International and the JW Marriott brand are committed to equal employment opportunity, celebrating the unique backgrounds and talents of their associates. Employees enjoy a supportive work culture focused on training, development, recognition, and holistic well-being. This role offers an annual salary range of $62,000 to $79,000, with eligibility for bonuses and relocation assistance. Joining the San Antonio Marriott Rivercenter means becoming part of a global team dedicated to the legacy of wonderful hospitality and the pursuit of personal and professional growth in a luxury environment.