Laundry Attendant (Part Time) - Embassy Suites by Hilton Santa Clara Silicon Valley

Job Overview

briefcase

Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Exact $21.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Go Hilton travel program
DailyPay
Employee Stock Purchase Program
maternity and parental leave
debt-free education
Flexible Shifts
Comprehensive health insurance
Mental Health Resources
Paid Time Off
401k plan

Job Description

The Embassy Suites by Hilton Santa Clara Silicon Valley is a prestigious hotel situated just under two miles from the iconic Levi's Stadium, in the heart of Santa Clara. This hotel is part of the Hilton group, a globally renowned leader in the hospitality industry known for its innovation, quality, and exceptional guest service. The property offers a friendly and supportive work environment where team members are valued and opportunities for career growth are abundant. Employees benefit from competitive health benefits, free meals during shifts, and access to Hilton's exclusive Go Hilton travel discount program. The culture at Embassy Suites by Hilton Santa Clara reflects the larger Hilton commitment to excellence, inclusivity, and creating a workplace ranked #1 on Great Places to Work and recognized on Fortune's World's Best Workplaces list.

The role of Laundry Attendant is a part-time position with a wage rate of $21.00 per hour. This role is crucial in ensuring that the hotel maintains an excellent standard of cleanliness and readiness by providing a constant supply of clean linens required for daily operations. The Laundry Attendant is responsible for managing all stages of the linen processing cycle—this includes collecting, transporting, sorting, weighing, loading and unloading washers and dryers, ironing, folding, storing, and delivering linens. A significant part of the job involves maintaining the cleanliness of laundry machinery and the laundry area to ensure a clean and safe work environment. Monitoring supply levels and communicating shortages to management is also key to maintaining smooth operations.

In this role, you will also be expected to respond promptly and courteously to any guest service issues related to laundry, enhancing the overall guest experience. Additional responsibilities may include assisting with room cleaning, delivering items to guest rooms upon request, and performing houseperson duties as needed. Working successfully in this position requires a proactive attitude, the ability to work well in a team, and also strong independence and discipline since consistent workflow must be maintained without supervision.

Hilton values are deeply embedded in all roles, including honesty, teamwork, leadership, and a strong sense of ownership. Team members in this role are expected to embody Hilton’s values of hospitality, integrity, leadership, teamwork, ownership, and a commitment to timely action and discipline. Key personal attributes sought include quality, productivity, dependability, customer focus, and adaptability.

Joining Hilton means working for a top-tier global hospitality company known for offering the finest accommodations and services worldwide. The Hilton vision to "fill the earth with the light and warmth of hospitality" drives all team members to deliver unforgettable experiences daily. The benefits offered are designed to support both the professional and personal wellbeing of all team members. These include innovative programs such as the Go Hilton travel program with 100 nights of discounted travel, access to pay when needed through DailyPay, and an employee stock purchase program allowing purchase of Hilton shares at a 15% discount. Additional benefits include maternity and parental leave, debt-free education opportunities through partnership with Guild Education, flexible shifts and days off, comprehensive health insurance including telemedicine and in-home care, mental health support with free counseling, best-in-class paid time off, and a 401K plan with company match to help secure future financial stability.

If you enjoy working in a supportive and inclusive environment where your contributions make a real difference to guest experiences and where career growth is encouraged, the Laundry Attendant position at Embassy Suites by Hilton Santa Clara Silicon Valley is an excellent opportunity. This role offers a fulfilling career path within one of the hotel industry's most respected brands and the chance to be part of an award-winning culture that values and recognizes its team members' dedication and effort.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in laundry or housekeeping preferred
  • Ability to work weekends and holidays
  • Strong teamwork and communication skills
  • Ability to work independently without supervision
  • Physical ability to lift and carry loads up to 50 lbs
  • Must have a can-do attitude and a willingness to maintain steady workflow

Job Qualifications

  • Previous laundry or housekeeping experience preferred
  • Ability to work weekends and holidays
  • Ability to work well in a team environment
  • Ability to work independently and maintain steady workflow
  • Capable of lifting and carrying laundry loads up to 50 lbs
  • Demonstrate hospitality, integrity, leadership, teamwork, ownership, and urgency
  • Exhibit qualities of quality, productivity, dependability, customer focus, and adaptability

Job Duties

  • Maintain a constant supply of clean linens for the hotel on a daily basis
  • Perform all stages of linen processing including collecting, transporting, sorting, weighing, loading and unloading washers and dryers, ironing, folding, storing, and delivering
  • Maintain cleanliness of the laundry machinery and laundry area
  • Monitor stock levels of laundry supplies and notify the manager when supplies are low
  • Respond to guest service issues in a timely, friendly, and efficient manner
  • Perform additional laundry services as needed such as room cleaning, deliveries to guest rooms upon request, and houseperson duties

Job Criteria

Experience

Mid Level (3-7 years)


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