LAUNDRY ATTENDANT

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $20.60
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Work Schedule

Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
employee wellness program
Training and Development

Job Description

Ponte Vineyard Inn is a distinguished Four Diamond boutique hotel situated amidst the lush, rolling vineyards of Ponte Winery. This exclusive 90-room hotel offers guests a serene escape from the hustle and bustle of city life, serving travelers from Southern California who seek a peaceful and luxurious retreat. Surrounded by 300 acres of mature vineyards, the hotel boasts stunning views of the surrounding hills, making it an ideal destination for those looking to relax and enjoy the natural beauty of the area. The Inn is renowned not just for its picturesque location, but also for its commitment to excellence in hospitality, ensuring that every guest experiences top-quality service in an inviting and elegant environment.

As a benchmark for exceptional service among Temecula wineries, Ponte Vineyard Inn prides itself on the dedication of its associates who strive to delight guests through attentive hospitality, excellent food and wine offerings, and a welcoming ambiance. The hotel’s commitment extends beyond just the physical amenities to creating memorable experiences that exceed expectations.

The role of the Housekeeping Laundry Attendant at Ponte Vineyard Inn is integral to maintaining the high standards of cleanliness and comfort that guests expect. This position primarily involves the meticulous maintenance and organization of inventory for guestrooms, ensuring that linens such as towels and sheets are clean, replenished, and ready for guest use daily. This role supports the overall guest experience by ensuring the environment is impeccably clean and welcoming. The Housekeeping Laundry Attendant is expected to work a schedule from Saturday through Wednesday, from 11:00 am to 7:30 pm, and is compensated at an hourly rate of $20.60.

In this position, the attendant is responsible for adhering to the company’s service standards and values which emphasize respect, integrity, and attention to detail. Maintaining safety for both guests and associates is a top priority, as is responding to guest requests promptly and courteously. Duties also include reporting any maintenance issues, lost and found items, or inventory shortages to supervisors, and contributing to a safe environment by following procedural standards for key management and room security. The role occasionally requires lifting heavy items and standing for long periods, demonstrating the physical nature of the job.

Furthermore, the attendant is expected to align with the environmental standards set by the Inn, promoting sustainable practices in their daily operations. This includes maintaining cleanliness in storage areas and complying with all housekeeping protocols. The position also offers opportunities to assist with other housekeeping responsibilities as needed, providing flexibility and teamwork within the department.

Overall, working at Ponte Vineyard Inn offers a unique opportunity to be part of a highly respected hospitality team that values excellence, professionalism, and a genuine commitment to guest satisfaction. The position of Housekeeping Laundry Attendant is an essential contributor to the smooth operation of the hotel, ensuring that guests enjoy a flawless stay in a beautiful setting. This role is ideal for individuals who take pride in quality work, enjoy a team-oriented environment, and have a passion for delivering outstanding service in a luxury boutique hotel setting.

Job Requirements

  • high school diploma or equivalent
  • previous housekeeping or laundry experience preferred
  • ability to lift heavy items
  • ability to stand for long periods of time
  • excellent communication skills
  • ability to follow instructions and adhere to company policies
  • dependable and punctual
  • attention to detail

Job Qualifications

  • ability to treat all associates and guests in a respectful manner
  • exhibits integrity (honesty and truthfulness)
  • has attention to detail
  • is consistently striving to be better
  • courteous and has the ability to smile spontaneously
  • must be able to lift heavy items
  • must be able to work in a standing position for long periods of time

Job Duties

  • understands and adheres to the Ponte values and service standards
  • ensure the safety of guests and associates
  • greet guests with a smile and respond quickly to requests in a friendly and courteous manner
  • ensure all towels, sheets, and other room linens are clean and organized in the allotted time frame on a daily basis
  • replenish all linens in laundry according to set standards
  • report any missing items to Housekeeping Supervisor
  • report any maintenance issues or concerns to Housekeeping Supervisor
  • provide a safe and secure environment for guests by ensuring all assigned keys are maintained according to departmental procedures and that all guest rooms are locked upon departure
  • report all items left by guests immediately according to lost and found policy
  • maintain cleanliness and inventory or storage areas reporting any deficiencies to departmental manager
  • assist to perform other housekeeping tasks as business demands require
  • perform any additional duties as requested by Housekeeping or Hotel Manager
  • understand and adhere to the environmental standards set by the inn

Job Criteria

Experience

Entry Level (1-2 years)


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