Job Overview

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Compensation

Hourly
Range $14.00 - $17.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

This job opportunity is at a reputable hotel committed to providing outstanding hospitality services to its guests. As a part of the broader hotel industry, the establishment places a strong emphasis on cleanliness, safety, customer satisfaction, and maintaining operational standards that ensure a welcoming environment for all patrons. The hotel values its team members, encourages a positive work atmosphere, and prioritizes the professional development of its staff. Employees are expected to uphold high standards of professionalism, confidentiality, and safety in their roles. The Laundry Attendant position within the hotel's housekeeping department is a crucial role dedicated to maintaining a constant supply of clean linens, ensuring that all guests have access to fresh and hygienic bedding and towels throughout their stay.

The Laundry Attendant plays a fundamental role in the daily operations of the housekeeping division by managing the entire linen processing cycle. This includes collecting soiled linens from various points throughout the hotel, transporting and sorting them efficiently, operating washers and dryers safely and effectively, and ensuring that all linens are cleaned to the hotel's strict standards. The Laundry Attendant is also responsible for maintaining laundry machinery, cleaning the laundry area regularly, and ensuring proper storage of clean linens. The role requires a detail-oriented, proactive individual who can multitask and manage time effectively while contributing to a clean and safe work environment.

The successful candidate will work under the supervision of the Head of Housekeeping and will be expected to demonstrate a positive and upbeat personality while providing outstanding customer service. This role involves not just mechanical laundry duties but also requires good communication skills, adherence to safety protocols, and a commitment to upholding the hotel's policies relating to confidentiality, security, and safety standards including OSHA, state, and federal regulations. Candidates will be trained on the proper use of equipment, safety measures, and best practices in laundry operations. This part-time or full-time position offers an opportunity to work in an encouraging and supportive team environment where collaboration and respect are core values. Overall, this role is integral to the hotel’s success in providing a comfortable and pleasant guest experience through meticulous care in linen management and cleanliness.

Job Requirements

  • high school diploma or equivalent
  • ability to operate washing machines and dryers
  • physical ability to lift heavy linens and stand for extended periods
  • availability to work flexible hours
  • commitment to safety and confidentiality
  • good communication skills

Job Qualifications

  • high school diploma or equivalent
  • experience in laundry or housekeeping preferred
  • ability to operate washing machines and dryers
  • good communication skills
  • ability to follow safety protocols
  • attention to detail
  • ability to multitask and problem solve

Job Duties

  • possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests
  • maintain a high level of professional appearance and demeanor
  • maintain the highest level of confidentiality in all areas
  • demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers
  • understand the operation of washing machines and dryers
  • wash and dry all dirty linens, towels rags, as directed by management
  • spot treat any stained linen as needed
  • clean dryer filter after every 3 loads and maintain all equipment as trained
  • neatly fold linens and stock linen carts, shelves, and storage rooms as required
  • sweep and mop laundry floors keeping laundry room and storage areas safe and clean at all times
  • demonstrate good communication skills and convey information and ideas
  • recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property
  • implement all company policies and procedures for safety and security
  • complete training in all areas of security, alcohol, and health and safety
  • ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed
  • participates in and supports a positive, enjoyable work environment
  • performs other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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