Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $11.50 - $14.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

quarterly bonus plan
401k with employer match
option to be paid daily through DailyPay
Health Insurance
Paid Time Off
Employee Discounts
Career advancement opportunities

Job Description

The Hampton Inn Carolina Beach is a reputable hotel establishment located in a scenic beachside area that offers comfortable and welcoming accommodations to both leisure and business travelers. Known for its commitment to guest satisfaction, the hotel prides itself on maintaining high standards of cleanliness, hospitality, and service excellence. With a focus on creating a memorable stay, the Hampton Inn Carolina Beach provides a range of amenities designed to enhance guest experiences, including well-maintained facilities in a friendly and professional environment. The hotel operates with an inclusive team-oriented workplace culture where employees are valued and encouraged to grow within the organization. This particular position, a Laundry Associate, is a vital part of the hospitality team responsible for maintaining the cleanliness and upkeep of linens and terry to support the overall guest experience.

This role is a first-shift position with shifts available seven days a week, requiring availability on weekends. Starting pay for the Laundry Associate ranges from $14 to $15 per hour, reflecting a competitive wage for the position within the hospitality sector. Additional benefits include a quarterly bonus plan, a 401k retirement plan with employer matching, and an option to be paid daily through DailyPay, highlighting the company’s focus on employee well-being and financial flexibility. The Laundry Associate will provide excellent guest service in an efficient, courteous, and professional manner, adhering to the Hampton Inn Carolina Beach standards of friendly hospitality. Duties include maintaining and organizing the laundry area, managing linens properly, and ensuring cleanliness and order in the facilities.

Hampton Inn Carolina Beach emphasizes trustworthiness and integrity as essential attributes for the Laundry Associate role, as employees have access to guestrooms and property. Candidates must pass appropriate security clearances and demonstrate honesty at all times. The role also requires physical stamina to handle tasks such as standing for extended periods, lifting and moving heavy loads up to 60 pounds unassisted, bending, stretching, and other physical activities associated with laundry operations. Quality control is critical, as the Laundry Associate must treat stained linens, track damaged inventory, and maintain records meticulously. The position demands the ability to work independently while also functioning effectively as a team member. Communication skills are important for coordinating with guests and coworkers, managing requests promptly, and maintaining professional interactions.

Safety and adherence to established laundry procedures and security measures are paramount in this role. The associate will operate washers and dryers, ensure maintenance issues are reported, and keep the laundry room clean and orderly. Commitment to a neat personal appearance following grooming and uniform standards is also expected. Opportunities for advancement within the hotel include roles such as Room Attendant, Guest Services Representative, and various Food and Beverage positions, offering career growth prospects for motivated individuals. This comprehensive position is fundamental to the daily operations of the Hampton Inn Carolina Beach, directly contributing to the guest experience by ensuring that high standards of cleanliness and service are consistently achieved.

Job Requirements

  • High school diploma or equivalent
  • Prior housekeeping experience preferred
  • Ability to perform physical tasks including standing for long periods and lifting heavy loads
  • Must be honest and trustworthy
  • Must pass security clearances
  • Ability to work weekends
  • Strong communication and organizational skills
  • Ability to follow laundry procedures and safety standards

Job Qualifications

  • High school diploma or equivalent
  • Prior housekeeping experience in lodging hotels hospitals or care facilities preferred
  • Ability to perform major life activities including standing lifting bending learning reading concentrating thinking and communicating
  • Able to push or pull 60 pounds unassisted and lift or carry 30 pounds unassisted
  • Able to stand for eight hours and perform physical tasks such as bending stretching reaching crawling and kneeling
  • Ability to see hear and communicate effectively
  • Knowledge of proper handling of linens and laundry room procedures
  • Familiarity with safety and security measures
  • Organized with the ability to maintain logs and inventories
  • Ability to assist with guest issues professionally
  • Capability to work independently and as part of a team
  • Communication skills for professional interaction with guests and coworkers
  • Willingness to learn and use computer systems relevant to daily tasks
  • Discretion to maintain guest privacy

Job Duties

  • Provide excellent guest service in an efficient courteous and professional manner following hospitality standards
  • Maintain the laundry and facilities in a clean and orderly manner
  • Receive and sort soiled linens and terry
  • Treat stained linens and maintain records of damaged items
  • Operate washers and dryers and perform routine maintenance tasks
  • Fold clean linens and stock shelves and storage rooms
  • Respond promptly to guest requests and inquiries
  • Maintain a professional appearance daily
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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