LAuberge De Sedona Resorts and Spa - Concierge

Evolution Hospitality is a prominent lifestyle vertical within Aimbridge Hospitality, dedicated to creating unique and elevated experiences across a curated portfolio of independent, luxury, boutique, lifestyle, and soft brand hotels as well as affiliated restaurants, bars, and lounges throughout North America. This dynamic organization thrives on a culture that balances strong business results with a deep commitment to honesty, humility, and personal growth. The team members at Evolution Hospitality are known not only for their professional skills and intellect but also for their dedication to continuous self-improvement, both personally and professionally. This distinct approach has shaped Evolution Hospitality into the world-class operation it is today. Within this esteemed portfolio, L'Auberge de Sedona stands out as a luxury four-star resort located on the banks of Oak Creek in the heart of Sedona’s iconic Red Rock country. Boasting 62 luxury cottages and 21 lodge-style guest rooms, the resort offers a unique "resort within a resort" experience, blending tranquility with exclusive amenities. Guests at L'Auberge de Sedona indulge in refined dining at the highly acclaimed on-property restaurants like Cress on Oak Creek, recognized as one of the Top Ten Restaurants in the Southwest by Condé Nast Traveler, and Etch Kitchen & Bar. The resort also provides a serene escape to wellness and rejuvenation at the L’Apothecary Spa, making every stay exceptional and memorable.

The Concierge role at the resort is pivotal, serving as the guest's primary host from arrival to departure. This position demands a warm, welcoming personality and a keen eye for detail to ensure guests experience a seamless and personalized stay. The Concierge is the go-to person for recommendations on the coffee shop, local attractions, and events, enhancing the guest’s overall visit. Beyond guest interaction, the Concierge supports multiple departments including Sales, Front Office, and Bellman/Van by providing assistance as needed. This role requires excellent communication and problem-solving abilities to address guest questions and special requests promptly and efficiently.

Moreover, the Concierge oversees the coffee shop operations, including managing transactions, inventory, and maintaining cleanliness, ensuring that the environment adheres to brand and safety standards. The role involves leading daily operations by hiring and training team members, fostering a spirit of teamwork and exceptional service. The successful candidate will maintain a polished appearance in accordance with uniform and grooming guidelines, embodying the brand’s standards at all times. This full-time position includes eligibility for a competitive benefits package after an initial waiting period, featuring medical, dental, vision coverage, short and long-term disability income, life insurance, paid time off, employee assistance program, and 401k retirement plan options. For those seeking flexibility, the company offers daily pay options, making it an attractive opportunity for hospitality professionals driven to excel in a luxurious, guest-focused environment at a renowned resort in Sedona, AZ.