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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $14.75
Work Schedule
Day Shifts
Benefits
flexible schedule
Employee Discounts
Training opportunities
fun work environment
team-oriented culture
Job Description
Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise known for its wings, beer, and a high-energy atmosphere that caters to fans and food lovers alike. Established with the goal of delivering an unparalleled guest experience, the brand prides itself on excellent customer service, quality food, and a fun environment. With numerous locations across the country, Buffalo Wild Wings continues to expand its footprint, serving a diverse clientele seeking a lively spot to enjoy meals during sports events and social gatherings. The company offers a vibrant workplace culture where teamwork, hospitality, and guest satisfaction are... Show More
Job Requirements
- At least 18 years of age
- Prior foodservice experience strongly preferred
Job Qualifications
- At least 18 years of age
- Prior foodservice experience strongly preferred
Job Duties
- Provide warm welcome to incoming Guests while ensuring timely seating
- Accurately communicate waiting times to Guests and maintain timely communication to ensure Guests are kept informed in regards to their seating status
- Alert waiter/waitress of new Guests
- Seat Guests in appropriate area to ensure they are comfortable and that a particular server does not have too many tables to ensure quality Guest experience
- Assist with answering telephones and the assembly of takeout orders when necessary
- Assist Servers with running food and bussing tables
- Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
- WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun and value
- Anticipate and respond to customer concerns and/or complaints and bring any issues to the attention of the manager with a sense of urgency
- Thank Guests as they leave and solicit feedback about the quality of service they received and/or their personal experience
- Invite Guests to return to BWW in the future
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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