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Language Services Specialist (ADA) (For Citywide Hiring Fair)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $69,528.00 - $105,996.00
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Benefits

competitive salary
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Professional development opportunities
Inclusive and diverse work environment

Job Description

The Office of the City Manager, Office of Language Access, located at 414 E. 12th St., is a pivotal department within the City of Kansas City, Missouri, dedicated to ensuring equitable language access and communication services for all residents. This office plays a vital role in upholding the city's commitment to inclusivity and diversity by facilitating the implementation of language access programs and services that address the diverse linguistic needs of Kansas City’s multicultural population. As a city government entity, the Office of Language Access works in close collaboration with various city departments, community partners, and service providers to promote... Show More

Job Requirements

  • Accredited Bachelor’s degree
  • Three years of experience in language services including translation, interpretation, and language access program management
  • Knowledge of ADA and language access plans and policies preferred
  • Lived experience working directly with communities in disadvantaged, particularly multi-lingual populations, and people with disabilities preferred

Job Qualifications

  • Accredited Bachelor’s degree
  • Three years of experience in language services including translation, interpretation, and language access program management
  • Knowledge of ADA and language access plans and policies preferred
  • Lived experience working directly with disadvantaged, multilingual populations, and people with disabilities preferred
  • Strong communication and training skills
  • Ability to engage effectively with community partners and vendors

Job Duties

  • Ensures City departments understand and adhere to procedures for requesting language services, aids, and materials
  • Conducts department-level training sessions to ensure compliance with the CELAP and relevant ordinances
  • Engages with the community by attending events, collaborating with community partners, and coordinating with language access vendors/service providers
  • Supports departments in the implementation and monitoring of department-level CELAP to ensure continued progress and adherence
  • Develops and delivers training sessions, presentations, and materials to guide departments on acquiring accommodations, hosting accessible events, translating content and more
  • Maintains knowledge of the latest trends and best practices in language access and services training ensuring continuous improvement and development

Job Location

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