Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Free Bowling
Arcade play
Event discounts
Food and beverage discounts

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company in North America. With over 360 venues spread across the continent, Lucky Strike Entertainment offers a wide range of experiential entertainment including bowling, amusement centers, water parks, and family entertainment centers. The company has expanded its footprint by acquiring the Professional Bowlers Association, the premier bowling league and a growing media brand with millions of fans worldwide. This solidifies Lucky Strike Entertainment’s position as a premier destination for family-oriented and social entertainment. The company is committed to creating vibrant environments where guests can have memorable experiences, engaging not only through exciting activities but also through excellent customer service and hospitality.

The Lane Server role at Lucky Strike Entertainment is an exciting opportunity to become a key part of this dynamic entertainment experience. Lane Servers are vital ambassadors who ensure that guests receive outstanding service combined with tasty food and beverage offerings as they enjoy their time at the center. This role is suited for individuals who thrive in a team environment, enjoy interacting with people, and are enthusiastic about delivering exceptional guest experiences. Candidates filling this position must be minimum 18 years of age due to alcohol service regulations.

As a Lane Server, you will play an important role in greeting guests, taking and delivering food and beverage orders, offering menu knowledge including promotions and specials, and solving any guest inquiries or issues promptly. Your daily responsibilities involve not only serving guests but also maintaining cleanliness and order within your designated work area. You will be encouraged to promote and upsell additional items to enhance the overall customer experience, ensuring guests keep coming back for more. This position requires physical stamina since you will be walking, bending, standing for periods of time, and possibly lifting objects with assistance.

Lucky Strike Entertainment offers performance-based incentives alongside a comprehensive total rewards package that includes healthcare coverage among other benefits. The starting pay rate for this Lane Server role is $16.90 per hour. The work environment is lively and fast-paced, ideal for individuals who enjoy a social and dynamic job setting. Additionally, employees benefit from perks such as free bowling, discounted food and beverages, affordable arcade play, and event discounts to enrich their overall experience as part of the Lucky Strike team. Embracing a dedication to great guest service and having exceptional interpersonal skills are key attributes sought for success in this role.

Job Requirements

  • 2 years of related experience
  • hs diploma (optional)
  • exceptional interpersonal skills
  • a commitment to great guest service
  • must meet the minimum age required by state law to serve alcohol

Job Qualifications

  • 2 years of related experience
  • exceptional interpersonal skills
  • a commitment to great guest service
  • must meet the minimum age required by state law to serve alcohol

Job Duties

  • Take, deliver, and close out food and beverage orders
  • Learn our menu, promotions, and specials and relay them to our guests
  • Check back with guests routinely
  • Assist guests with all questions, requests, and issue resolution
  • Help keep the center clean
  • Set up, stock, and organize your assigned work area
  • Recommend/upsell the center experience

Job Criteria

Experience

Mid Level (3-7 years)


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