Lane Server

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $12.14
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free Bowling
Discounted arcade play
Event discounts
Food and beverage discounts
performance-based incentives
Healthcare coverage
Competitive total rewards package

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading provider in the location-based entertainment industry, boasting over 360 locations across North America. As a premier entertainment platform, Lucky Strike Entertainment offers diverse experiential activities such as bowling, amusement games, water parks, and family entertainment centers. The organization prides itself on creating memorable and engaging experiences for guests of all ages. Beyond just entertainment, the company owns the Professional Bowlers Association, a major league bowling organization with a rapidly growing global fan base. Lucky Strike Entertainment is committed to fostering a fun, dynamic working environment where employees can thrive and grow while contributing to an exciting guest experience.

Joining Lucky Strike Entertainment as a Lane Server means stepping into a world where great times and opportunities go hand in hand. This role plays a vital part in creating the vibrant atmosphere that defines Lucky Strike locations. Lane Servers serve as the frontline ambassadors of the company’s entertainment centers, interacting directly with guests to ensure they have an exceptional visit. The role revolves around providing top-notch service by taking food and beverage orders, delivering them promptly, and ensuring guest satisfaction throughout their stay. Lane Servers learn about the menu offerings, promotions, and specials to effectively communicate and enhance guest experiences. They are also responsible for maintaining a clean and inviting environment, organizing work areas, and upselling the center's unique entertainment options.

Ideal candidates for this position possess excellent interpersonal skills and a passion for guest service. With a minimum age requirement of 18 years and at least two years of related experience, Lane Servers must be able to work efficiently in a fast-paced entertainment environment. Physical demands include walking, bending, standing for prolonged periods, and occasionally lifting objects with assistance. The pay rate for the Lane Server position starts at $12.14 per hour plus tips, complemented by performance-based incentives and a competitive benefits package that includes healthcare coverage, discounts on food and beverages, free bowling, and other exciting perks.

Lucky Strike Entertainment aims to not only offer an enjoyable work setting but also provide employees with ample opportunities for growth and development within the entertainment industry. If you are team-oriented, enthusiastic about providing excellent customer service, and eager to be part of a fast-growing entertainment company, this role offers a fantastic pathway to start your next adventure and make your own luck.

Job Requirements

  • Must be at least 18 years of age
  • Two years of related work experience
  • Knowledge of food and beverage service
  • Ability to stand, walk, and bend for extended periods
  • Must comply with state laws regarding alcohol service
  • Excellent communication skills
  • Ability to work as part of a team

Job Qualifications

  • Minimum of two years related experience
  • High school diploma or equivalent (optional)
  • Exceptional interpersonal and communication skills
  • Strong commitment to customer service
  • Ability to work in a fast-paced environment
  • Must be at least 18 years old to serve alcohol legally

Job Duties

  • Take, deliver, and close out food and beverage orders
  • Learn menu, promotions, and specials and communicate them to guests
  • Check back with guests routinely to ensure satisfaction
  • Assist guests with questions, requests, and resolve any issues
  • Help maintain cleanliness of the entertainment center
  • Set up, stock, and organize assigned work area
  • Recommend and upsell entertainment experiences

Job Criteria

Experience

Mid Level (3-7 years)


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