Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Free Bowling
$1 Arcade play
20% off Events
50% off food and beverages

Job Description

Lucky Strike Entertainment, formerly Bowlero Corp, stands as one of the foremost location-based entertainment platforms in the world, offering more than 360 locations across North America. The company specializes in experiential entertainment, ranging from bowling alleys and amusement centers to water parks and family entertainment venues. As a leader in the entertainment industry, Lucky Strike Entertainment delivers memorable social experiences to millions of guests every year. Its ownership of the Professional Bowlers Association, the major league of bowling, further establishes its prominence and influence in the entertainment and sports arena. Through its diverse portfolio of venues and media properties, Lucky Strike Entertainment continues to innovate and expand, fostering an environment where fun and excitement meet dynamic career opportunities.

Joining Lucky Strike Entertainment as a Lane Server means becoming an integral part of a lively, guest-focused atmosphere where exceptional customer service is paramount. This part-time role is designed for individuals who thrive in a fast-paced environment, enjoy interacting with people, and are eager to provide an outstanding guest experience. Lane Servers at Lucky Strike not only manage food and beverage orders but also act as ambassadors of the brand, enhancing guests' visits through warm interaction and knowledgeable assistance. You will learn about the company’s signature menus, promotions, and specials to ensure each guest enjoys the full range of offerings. The role requires attentiveness, teamwork, and a genuine commitment to hospitality.

As a Lane Server, you will be responsible for taking, delivering, and closing out food and beverage orders efficiently and accurately. Engaging with guests by checking in routinely and assisting with inquiries or concerns is essential to maintaining the high standards of service the brand is known for. Additionally, Lane Servers contribute to the upkeep of a clean, organized, and welcoming environment by setting up, stocking, and maintaining their designated work areas. The role also involves recommending upgrades or additional experiences to enhance guest satisfaction and increase sales. Because the position interacts continuously with guests, excellent interpersonal skills and a friendly demeanor are critical.

The work environment at Lucky Strike Entertainment is typical of entertainment venues, requiring team members to walk, bend, and stand for extended periods. Some lifting may be necessary with assistance. The position mostly caters to evening and night shifts, with weekend availability essential to meet peak operating hours. The company values diversity and inclusivity and offers a range of incentives and benefits, including healthcare coverage and performance-based rewards, aimed at creating a supportive and rewarding workplace for its employees. If you meet the minimum age requirements and have a passion for delivering excellent guest experiences, this is an exciting opportunity to start your adventure with Lucky Strike Entertainment.

Job Requirements

  • 2 years of related experience
  • High school diploma (optional)
  • Exceptional interpersonal skills
  • A commitment to great guest service
  • Must meet the minimum age required by state law to serve alcohol

Job Qualifications

  • 2 years of related experience
  • Exceptional interpersonal skills
  • A commitment to great guest service
  • Must meet the minimum age required by state law to serve alcohol

Job Duties

  • Take, deliver, and close out food and beverage orders
  • Learn our menu, promotions, and specials and relay them to our guests
  • Check back with guests routinely
  • Assist guests with all questions, requests, and issue resolution
  • Help keep the center clean
  • Set up, stock, and organize your assigned work area
  • Recommend/upsell the center experience

Job Criteria

Experience

Mid Level (3-7 years)


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