Bowlero Corp logo

Lane Server

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Free Bowling
$1 Arcade play
20% off Events
50% off food and beverages
Healthcare coverage
performance-based incentives
Competitive total rewards package

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world’s premier location-based entertainment platforms, operating over 360 locations across North America. This dynamic company specializes in providing experiential offerings that include bowling, amusements, water parks, and family entertainment centers. It has a strong reputation for delivering fun and exciting experiences through its venues. Furthermore, Lucky Strike Entertainment owns the Professional Bowlers Association, the major league of bowling and a popular media property with millions of fans worldwide. For anyone seeking an engaging career in the entertainment and hospitality industry, Lucky Strike offers an excellent opportunity to join a vibrant, fast-paced environment where every day is different. The company's commitment to creating memorable moments for guests is evident in its robust expansion and highly recognizable brand presence in the market. Lucky Strike Entertainment also values its employees by offering a variety of incentives, competitive pay, and comprehensive benefits packages, making it a sought-after employer within the industry.

The Lane Server position at Lucky Strike Entertainment is an exciting role designed for those who thrive in social, energetic settings and enjoy providing exceptional guest service. As a Lane Server, you will be a world-class ambassador for the venue, playing a significant part in creating an enjoyable experience for every guest. This role requires interacting with guests frequently, delivering delicious food and drinks from the signature menu, and ensuring that all visitors receive attentive and professional service. A Lane Server is expected to be team-oriented and adept at maintaining a vibrant atmosphere while upholding the standards that keep guests coming back. The position offers a pay rate starting at $16.90 per hour and includes access to performance-based incentives along with a competitive total rewards package that features healthcare coverage among other benefits.

Key responsibilities include taking and delivering food and beverage orders, learning the menu thoroughly to communicate promotions and specials effectively, and routinely checking in with guests to ensure satisfaction. Lane Servers assist with guest inquiries and resolve any issues promptly to uphold a positive customer experience. Additional duties involve maintaining the cleanliness of the center, organizing and stocking the assigned work areas, and actively promoting center events or upselling aspects of the entertainment experience. The work environment is typical of an entertainment venue where physical activity such as walking, bending, standing for long periods, and occasionally lifting with assistance is expected. Overall, this role offers not only a competitive wage but also numerous perks such as free bowling, discounted food and beverages, and discounted event access, making it a rewarding opportunity for anyone passionate about guest service and entertainment.

Job Requirements

  • At least 18 years of age
  • Must meet the minimum age required by state law to serve alcohol
  • Two years of related experience
  • High school diploma optional
  • Exceptional interpersonal skills
  • Commitment to great guest service

Job Qualifications

  • Two years of related experience
  • Exceptional interpersonal skills
  • A commitment to great guest service
  • Ability to work in a team-oriented environment
  • Knowledge of food and beverage service standards

Job Duties

  • Take, deliver, and close out food and beverage orders
  • Learn the menu, promotions, and specials and relay them to our guests
  • Check back with guests routinely
  • Assist guests with all questions, requests, and issue resolution
  • Help keep the center clean
  • Set up, stock, and organize your assigned work area
  • Recommend/upsell the center experience

Job Criteria

Experience

Mid Level (3-7 years)


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