Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Benefits
Flexible Schedule
Cross-training opportunities
Free admission to Lake Compounce and Palace Entertainment parks on days off
Invitations to exclusive employee events
Fun and engaging work environment
Opportunities for seasonal employment
Ability to make a positive impact in a family-focused setting
Job Description
Herschend Family Entertainment is a leading, family-owned themed attractions company with a rich history spanning 75 years. The company started when the Herschend family discovered the wonders deep inside an Ozark Mountain cave and chose to share this unique experience with the public. Today, Herschend operates 49 top-tier attractions and immersive experiences across the globe, making it the largest family-held themed attractions company worldwide. Herschend’s mission centers on bringing families closer together by creating memories worth repeating. This is achieved through the dedication and genuine care of passionate hosts who embody what the company calls Heartspitality—the perfect blend of heart... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work flexible schedule including evenings, weekends, and holidays
- Must have reliable transportation
- Ability to manage multiple tasks in a fast-paced environment
- Ability to communicate accurately with emergency personnel
- Ability to operate electronic equipment including two-way radios and computers
- Excellent observation and note-taking skills
- Ability to remain alert and vigilant throughout shifts
- Proficiency in Microsoft Office software
- Strong interpersonal skills
- Ability to read fine print and comprehend detailed documents
- Ability to follow verbal and written instructions
- Strong attention to detail
Job Qualifications
- High school diploma, GED, or equivalent
- Equivalent work experience considered
- Previous dispatcher experience preferred
- Connecticut Guard Card preferred
- Ability to read, write, and speak fluent English
- Bilingual skills a plus
- Proficient in Microsoft Office applications including Excel, Word, SharePoint, and Outlook
- Strong observation, interviewing, listening, and note-taking skills
- Effective interpersonal skills to handle public and employees
- Ability to remain alert and vigilant
- Ability to safely safeguard confidential information
- Ability to understand and carry out verbal and written instructions
- Strong attention to detail for data entry and report writing
Job Duties
- Operate a radio console and paging system
- Receive and transmit park transmissions via two-way radios
- Operate a telephone console, receive and relay messages
- Direct requests for assistance for security, law enforcement, and EMS
- Maintain a complete log of telephone and radio calls
- Input data into the computerized dispatching system
- Perform tests of emergency communications equipment
- Contact local law enforcement personnel when necessary
- Report and dispatch on security incidents and threats
- Oversee and report on security surveillance
- Maintain and review security records
- Maintain professional communications with emergency responders
- Assist with developing incident reports
- Follow standard operating procedures
- Perform administrative duties
- All other duties assigned by leadership
Job Location
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